Having problems with adware.

[dstebbins]

I'm getting these annoying pop-ups that end up being ads for random things. They don't always pertain to the site I'm visiting at the moment. I could be checking my email, or watching a youtube video, and I could get a pop-up that fills the entire screen except the bottom bar about, say, television on my PC. Strangely enough, I only get these things when I already have a web browser open, and paradoxically, I even have a damn pop-up blocker! That blocker is doing nothing to prevent these ads.

Perhaps some of you have heard of this problem before. Does anyone know how I can fix it? I don't even know what folder the program is in, or even a single keyword to use to search for it (it's probably a trojan anyway, so searching for it would do no good). Any advice? Thanks in advance.

 

[johnb35]

You are most likely infected with malware, since you are getting lots of popups. You can download these 2 programs, update them and then run them to clean your computer.

Malwarebytes Antimalware at http://www.malwarebytes.org/mbam.php
Superantispyware at http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

Once the malwarebytes program finishes running, you can post the log that it displays so we can see how infected your system is.

 

[ceewi1]

Please see http://www.computerforum.com/131398-important-please-read-before-posting.html and post the requested logs so that we may accurately identify and remove any malware present.