Having trouble with LCD monitor

penguinrusty

penguinrusty

New Member
There is this annoying little blue dot on my monitor....right in the center, and up a little bit. Every program that I open, it's there. It's really small, but really annoying. Anyone ever have this problem? My monitor is a ViewSonic VA520 LCD.
 
All I can tell you is that the monitor is brand new. Just hooked it up yestarday. I think it might be...but there's no reason for it to be doing that. Thanks for the help!
 
penguinrusty said:
All I can tell you is that the monitor is brand new. Just hooked it up yestarday. I think it might be...but there's no reason for it to be doing that. Thanks for the help!
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Well either Lorand answered your question correctly, or you were eating some blue food too close to your monitor. Seriously though.. While it is still within warranty, go back to where you purchased the monitor and exchange it for a new one.
 
And if you want a dead-pixel-free monitor, buy a CRT... :)
But if you go with LCDs then test it before buying it. Set the desktop background to white and look for black or coloured pixels. If there are any then try another monitor.
 
Lorand said:
And if you want a dead-pixel-free monitor, buy a CRT... :)
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pfff... you and those damned CRT's.... :P




Okay fine... :o I still have two Shamrock C407's bought in June or July of 1997.. and they still work like a charm!
 
Aight. Thanks guys! It's so friggin annoying. This little blue dot EVERYWHERE I GO!!! I'll try to exchange it. I got it for free from my uncle, who just bought it, and sold his desktop so he can't use it. It was still int he original, unopened package when I got it. It should still be under warranty, if he hadn't turned in the warranty card yet. Thanks for your help! Also, what is a CRT?
 
...From sun microsystems:

(cathode ray tube) (n.) A video monitor based on cathode ray tube technology. The CRT fires an electron beam that strikes the inside of the monitor's display surface, which is coated with phosphor. The phosphor glows briefly when "excited" by the beam. Color CRTs have a shadow mask that the beam passes through on its way to the phosphor. The shadow mask ensures that the guns excite only phosphors of the color on which they were fired.
 
get it straight kids....it's a STUCK pixel. Dead ones are white are black(generally black) and there is an amazingly good chance that it isn't covered under the manufacturer's warranty. My Samsung came with 2 stuck pixels and Samsung said that it didn't interfere with my vision(i don't care what anyone says a little dot will be everywhere i look..especially red ones, terrible for gaming. :P )

Luckily the place I bought it from did in fact make an exchange with me. that's gonna be your best bet. I think BenQ does have a Zero dead pixel policy for a short time however...i dunno whatcha got. :) I didn't read the whole thread so I hope you didn't say.
 
Grimulus said:
get it straight kids....it's a STUCK pixel.
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oh.. I am but only a mere kid... I bow at your ancient-ness...:rolleyes:

Either way, its a faulty pixel.

If the manufacturer’s warranty will not cover such things... and your uncle recently purchased the monitor, you should check out the return and/or exchange policy of the company he bought the monitor from.

 
I got an email back. They told me that for every pixel, there are 3 sub-pixels. In order to return it, there would need to be 4 stuck sub-pixels. Don't ask me why they didn't just make it 2 stuck regular pixels. Can you have a stuck sub-pixel?
 
Test your monitor here. If you're lucky you could have more dead or stuck pixels than that blue one in the center.
 
I found this info about the pixel warranty on their website.

ViewSonic has adopted the following pixel criteria to supplement our existing three-year limited warranty. This policy applies to all ViewSonic LCD displays during the warranty period.

ViewSonic sets limits on 14" - 15" LCD's at 4 bright sub-pixels, 4 dark sub-pixels, or a combination of 4.
ViewSonic sets limits on 17" - 19" LCD's at 7 bright sub-pixels, 7 dark sub-pixels, or a combination of 7.
ViewSonic sets limits on 20" & greater LCD's at 10 bright sub-pixels, 10 dark sub-pixels, or a combination of 10.

It is possible that any replacement display may also have some non-performing sub-pixels. This should be considered when requesting a warranty exchange.
 
Ya, that's what the showed me when I emailed them. I don't exactly have a computer to hook the monitor up to (I'm on a laptop right now) because I sold the computer back because they lied to me. That's why I have the question about those parts in the desktop computer forum.
 
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