Help! Averatec laptop shutting down ,etc

[WalkTheLine]

Hi everyone!

I have an Averatec laptop that I have had for about a year and a half. I bought it from walmart.com . About, 9months into it maybe, I really can't remember, my laptop would randomly shut down while on it-usually when on the internet-my brother thought it was just overheating..though even after being on for just 10minutes, and it not feeling hot at all, it would still shut down(although sometimes it was hot). So, eventually i would be uploading songs from my CDs onto itunes, and it would shut down in the middle of uploading them-any CD. Because of that, I then had to upload 2 songs at a time, and wait between each time, because it was still prone to shutting down.

I was working on my laptop about a week ago, in hopes of copying everything on it, so I could try the recovery media to prevent it from shutting down any further. Well first the disk drive wouldn't read, but a computer friend helped me with that. So, I got everything I needed copyed and backed up.

I had put in the recovery CD, and it did not seem to be reading it, but I hurried to pop it out because i remembered i had some songsfrom sonicstage that i had not downloaded to cd. in putting the songs on CD, my computer had shut down. (although when i had copied all my itunes songs earlier, it was doing pretty well at not shutting down). It was late so i gave up and was going to finish in the morning.

The next morning, i turn on my computer, and the black screen with all the white type that asks if you want to use 'last known configuration or start windows normally' pops up. so i click that, it shows the windows icon, and then it randomly shuts down and boots up again, then the same screen comes up, i chose one, and it does the same thing about 4 more times before it decides to not boot up and it just stayed shut down.

I would let it rest and rest, but it still wouldn't work. After calling averatec, their solutions didn't work, which led them to tell me to try the recovery media.

So I pop that in, but there are 3 CDs total, and just on the first CD, the first step, which has a 0-100% completion range, it gets to maybe, 20% before shutting down(this only being the first CD for the recovery). And that is as far as it goes before shutting down again.

Now, it'll cost about $25 to mail it in, plus $25 for them to mail it back, $50 for the diagnostic fee, and then whatever quote they give me to fix it. I'm not sure that it is worth it, but my dad feels someone may be able to fix it without me sending it in...

Do you guys have any opinions or suggestions???

thanks so much.

 

[suprasteve]

well if you send it in it'll get reformatted anyways so I'd suggest trying to run it in safe mode and seeing if you can keep it running long enough to back up the rest of your stuff. If this was a desktop I'd think motherboard or PSU, but since it's a laptop I don't know much about the power supply on it, but if it is either of those, there's really nothing you can do but send it in. If the recovery cd is bootbale, just reinstall Windows and see if that helps.

 

[LaptopExtreme]

Well if you send it in, they may not format it since this is more like a hardware issue. You're shutting down could be caused by over heating or a bad motherboard/powersupply. So its up to you to decide if it's worth the trouble and the money to fix. The best place to get it fixed is by Averatec themselves. It's $100 for the initial fees, and after that, it's the price of the parts that have to be fixed+labor. So is this notebook that you bought at Walmart worth all that? That, of course is up to you.