Help! computer suddenly run slow - hijack this log

[pipit]

Help! my laptop suddenly run slow.

I've run hijack this log :
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:21:08, on 11/03/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\TrueSuite Access Manager\FpNotifier.exe
C:\Program Files\TrueSuite Access Manager\usbnotify.exe
C:\Program Files\TrueSuite Access Manager\PwdBank.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\Sierra Wireless Inc\3G Watcher\WaHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Smadav\SM?RTP.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\TrueSuite Access Manager\CssSvr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Windows\System32\mobsync.exe
F:\hijack this\mbam--setup-1.60.1.1000.exe
C:\Users\User\AppData\Local\Temp\is-FGVAT.tmp\mbam--setup-1.60.1.1000.tmp
F:\hijack this\mbam--setup-1.60.1.1000.exe
C:\Users\User\AppData\Local\Temp\is-P39FK.tmp\mbam--setup-1.60.1.1000.tmp
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.autocompletepro.com/?si=10179&bi=400
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.autocompletepro.com/?si=10179&bi=400
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.autocompletepro.com/?si=10179&bi=400
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.autocompletepro.com/?si=10179&bi=400
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://search.autocompletepro.com/?si=10179&bi=400
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Wahai anak2 Triakti... Belajarlah yang rajin. Jangan ngebokep mulu...
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Octh Class - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [FingerPrintNotifer] "C:\Program Files\TrueSuite Access Manager\FpNotifier.exe"
O4 - HKLM\..\Run: [UsbMonitor] "C:\Program Files\TrueSuite Access Manager\usbnotify.exe"
O4 - HKLM\..\Run: [PwdBank] "C:\Program Files\TrueSuite Access Manager\PwdBank.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [ThpSrv] C:\Windows\system32\thpsrv /logon
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [SM?RT-Protection] C:\Program Files\Smadav\SM?RTP.exe rtp
O4 - HKCU\..\Run: [EPSON TX111 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIFBI.EXE /FU "C:\Windows\TEMP\E_SD95E.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download FLV videos with IDM from 10 last requested - C:\Program Files\Internet Download Manager\IEGetVL2.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll
O20 - AppInit_DLLs: avgrsstx.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Authentec memory manager service (Authentec memory manager) - AuthenTec Inc. - C:\Windows\system32\TAMSvr.exe
O23 - Service: Autorun CDROM Monitor - Unknown owner - C:\Windows\system32\SupportAppXL\cdrom_mon.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:\Program Files\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - c:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
O23 - Service: RelevantKnowledge - Unknown owner - C:\Program Files\RelevantKnowledge\rlservice.exe (file missing)
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\Windows\system32\ThpSrv.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
O23 - Service: UDisk Monitor - Unknown owner - C:\Program Files\Modem AC2726 UI\bin\MonServiceUDisk.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14404 bytes


I've also scan using Malwarebytes. here is the log:
Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.10.05

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
User :: USER-PC [administrator]

Protection: Enabled

11/03/2012 6:31:58
mbam-log-2012-03-11 (06-31-58).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 190123
Time elapsed: 21 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 3
C:\Program Files\RelevantKnowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\components (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.

Files Detected: 7
C:\Program Files\RelevantKnowledge\chrome.manifest (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\install.rdf (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\ncncf.dat (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rloci.bin (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\About RelevantKnowledge.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Privacy Policy and User License Agreement.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Support.lnk (Spyware.MarketScore) -> Quarantined and deleted successfully.

(end)


Pls help!!

 

[johnb35]

Yeah, you have some crap on your system. Lets run some other scans first.

1.

Please download and run TDSSkiller

When the program opens, click on the start scan button.

TDSSKiller will now scan your computer for the TDSS infection. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.

To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.

When it has finished cleaning the infection you will see a report stating whether or not it was successful as shown below.

If the log says will be cured after reboot, please reboot the system by pressing the reboot now button.

After running there will be a log that will be located at the root of your c:\ drive labeled tdsskiller with a series of numbers after it. Please open the log and copy and paste it back here.

2.

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

• Download this file here :
  
  Combofix
  
  
• When the page loads click on the blue combofix download link next to the BleepingComputer Mirror.
• Save the file to your windows desktop. The combofix icon will look like this when it has downloaded to your desktop.
  
  
  
• We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
  
  
• Close all open Windows including this one.
  
• Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found here.
  Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.
  
• Please click on I agree on the disclaimer window.
• ComboFix will now install itself on to your computer. When it is done, a blue screen will appear as shown below.
  
  
  
  
  
• ComboFix is now preparing to run. When it has finished ComboFix will automatically attempt to create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.
  
  
  
  
  
• Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:
  
  
  
  
  
• At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console.
  
• Please click on yes in the next window to continue scanning for malware.
  
• ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
  
• ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.
  
• While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.
  
  
  
  
  
• When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
  
• This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
  
• When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you.
  
• Now you just click on the edit menu and click on select all, then click on the edit menu again and click on copy. Then come to the forum in your reply and right click on your mouse and click on paste.
  

In your next reply please post:

• The ComboFix log
• A fresh HiJackThis log
• An update on how your computer is running

3.

I need you to post a logfile that combofix produces but doesn't show you. Please navigate to C:\Qoobox and in that folder will be a file named add-remove programs.txt. Please open that file and copy and paste the contents in your next reply.

 

[pipit]

Thx. I will try it when I got home.

 

[pipit]

I've already run the TDDS.

But when I try combofix, it freeze when extracting the file. the lasst sentences are:
Output folder : C/......


and it continue freeze until the next 15 minutes. Is it normal??