hELP PLEASE?

maggiemay

New Member
Hi i have a bought a printer off ebay.epson c66. Idid not get a disc with my printer.The problem i am having is installing itIt is compatable. for my windows xp.my computer is 18mths old.When i try to install it says. The file is not valid installation package for the product. Try to find the installation package MSO.op MSP from which you can install. Then another says? windows installer/ error the operating system is not presently configured to run this application Can anybody help please? thanx maggs
 
maggiemay said:
Hi i have a bought a printer off ebay.epson c66. Idid not get a disc with my printer.The problem i am having is installing itIt is compatable. for my windows xp.my computer is 18mths old.When i try to install it says. The file is not valid installation package for the product. Try to find the installation package MSO.op MSP from which you can install. Then another says? windows installer/ error the operating system is not presently configured to run this application Can anybody help please? thanx maggs

Did you check Epsons support page for any drivers you have to download?
 
printer

mickz2 said:
Did you check Epsons support page for any drivers you have to download?
Yes this is where i got all this imformation.I have even tried cleaning the nozzles. it says printer busy. thanx maggie
 
Is the printer used? Have you set the printer to your default?
To set default start --->settings--->printers and faxes... Remove all the printers (unplug usb from your current printer). Make sure there are no printer icons there. Restart pc with the new printer pugged in and nstall the driver again. It will then be default.

Use this link
http://www.epson.com/cgi-bin/Store/...doid=46048264&infoType=Downloads&platform=All

BUT! make sure you dont download the win xp 64 bit version get the 3rd one down win xp 200 me or 98 :) that may be your problem aswell.. :)
 
I had theis problem to it wouldn`t let me install my printer i reinstalled windows and it installed find and it goes now you should try that i think it was another program blocking it from installing
 
printer

Ambushed_ said:
I had theis problem to it wouldn`t let me install my printer i reinstalled windows and it installed find and it goes now you should try that i think it was another program blocking it from installing
Hi i have no idea how to start.What do i need to do? THANKS MAGGIE
 
Hi i have no idea how to start.What do i need to do? THANKS MAGGIE

Do you want to reinstall Windows?

Do you have a HP, Dell, Sony, Compaq, ect....? Please list the model number?

Also did they give you a Window installation Disk?
 
Last edited:
printer

Holiday said:
Do you won’t to reinstall Windows?

Do you have a HP, Dell, Sony, Compaq, ect....? Please list the model number?

Also did they give you a Window installation Disk?
Hi its e machines 220/420 intel pentium.windows xp. and i got restore disc. no other do i really need to restore windows.
 
Hi its e machines 220/420 intel pentium.windows xp. and i got restore disc. no other do i really need to restore windows.

Well it won't be restoring it will be reinstalling, and most all programs you have installed
Will cease to work because the windows registry will be wiped! You can do a clean install
Which will wipe your entire hard drive, but you do not have to do a clean install, and you will still have all your document and stuff, I think, LOL. Do you have two computers?
So some one on the forum can walk you thru it if you're not sure what you are doing,
But windows XP installation is very user friendly and you could probably do it in yo sleep hehe
 
printer

Holiday said:
Well it won't be restoring it will be reinstalling, and most all programs you have installed
Will cease to work because the windows registry will be wiped! You can do a clean install
Which will wipe your entire hard drive, but you do not have to do a clean install, and you will still have all your document and stuff, I think, LOL. Do you have two computers?
So some one on the forum can walk you thru it if you're not sure what you are doing,
But windows XP installation is very user friendly and you could probably do it in yo sleep hehe
Hi i have found the microsoft disc now.You were right i cannot acsess any microsoft at all. Do you think thiss could be the cause of the printer not installing? Is it safe to just put the disc in?Or will i lose eveything we have in the computer.I am bit scared what to do.Incase i lose everything If your not to sure please let me know? At last i might be getting somwhere
cheers maggie
 
Hi i have found the microsoft disc now.You were right i cannot acsess any microsoft at all.
I did not say that, and what do you mean, does windows not boot up or something, let me know sorry I took so long to answer I’ve been busy.
 
printer

Holiday said:
I did not say that, and what do you mean, does windows not boot up or something, let me know sorry I took so long to answer I’ve been busy.
Hi i had my computer rebooted at the shop. he wiped it clean. Now the problem is its slow.its takes forever loading pages it even stops half way threw.When i try internet explorer.It says cannot find server dns error. any ideas
 
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