Help-slow computer???

M

mailliw

Member
Compaq Presario SR 1923wm, AMD Athlon 64 Processor 3500-1.79GHz, Windows XP Media Center.

This computer recently was restored to factory setting. I have download several things but Avast & Malwarebytes shows nothing much, just a few PUPs and tracking cookies which I removed. Also removed Norton. But now it is slower than it was when the hard drive was over half full before my System Restore. Any ideas of what I should try? I have cleaned the register and defragged it. Thank You
 
Start here so we can get a baseline. How much system ram is installed?

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.



3.

Download OTL to your Desktop


•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.

So in your original thread asking for help, please give us a short description of what the problem is and then post the logs from the following 4 programs.

1. Adwcleaner
2. Junkware removal tool
3. OTL
 
After the restore did you update any of the drivers? You sure that's the right motherboard model, cant find it anywhere.
 
Its probably still indexing. This will smash a harddrive. Let it run overnight without hibernation, update windows and the drivers the boys linked above, restart, defrag and use Readyboost. Wait a few days and see if is still an issue.
 
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