HELP with laptop

[penguin001]

okay, my brother has an hp, pentium 3, windows xp home edtion laptop, not sure of the exact model but he is having a problem with it. whenever the computer boots up it goes to the login screen like everything is ok, but when you login and it loads the desktop it doesnt load any icons or start menu, the screen just has his wallpaper on it and nothing else. you are able to get into task manager, so i tried to find the control panel to do a system restore but couldnt find anything. you can also run programs through the task manager.

someone plz help
thanx

 

[alanuofm]

to get to system restore. do ctrl alt del and go to file new task. then type in
%SystemRoot%\system32\restore\rstrui.exe and that should take you to system restore.

 

[4W4K3]

is explorer.exe running?

 

[alanuofm]

yeah in the same run box you could try explorer.exe as well

 

[penguin001]

ok thanx im gonna try that now. and i dont know if explorer.exe is running

 

[penguin001]

ok i tried doing both of those but when i typed it in and pressed enter i just got an error messasge saying windows cannot find blah..blah...blah....

 

[4W4K3]

sounds like you lost some pretty important data. do you have your OS CD? Boot from that and try a recovery.

 

[penguin001]

ya i have the recovery cds we're gonna try that in a little bit