HijackThis Review Log

Hi all, Need some assistants please on reviewing this log.

Thank you :good:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:00:51 PM, on 10/11/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\ModLEDKey.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe
C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\CNYHKEY.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - c:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
O4 - HKLM\..\Run: [Intel AppUp(R) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4
O4 - HKLM\..\Run: [Intel AppUp(R) center Systray] "C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe" --domain F0399437-FD0C-4A48B101-F0314A6172E4 --openmode trayicon
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [EKStatusMonitor] C:\PROGRAM FILES (X86)\KODAK\AIO\STATUSMONITOR\EKStatusMonitor.EXE
O4 - HKLM\..\Run: [LaunchHPOSIAPP] C:\Program Files (x86)\Hewlett-Packard\HP Keyboard\LaunchApp.exe
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Messenger] "C:\Program Files (x86)\Strongvault Online Backup\SMessenger.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 -
{25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck
\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck
\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework
\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Autodesk Content Service - Autodesk, Inc. - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: CalendarSynchService - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
O23 - Service: Kodak AiO Status Monitor Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11402 bytes
 
Last edited by a moderator:
Just get rid of the R3's

R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)

Have you ran adware cleaner and junkware removal tool yet?

Having any issues?
 
Just get rid of the R3's

R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)

Have you ran adware cleaner and junkware removal tool yet?

Having any issues?


hey John,

adware yes, but not junkware removal tool. I will be sure to run.
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.4 (10.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Eduardo on Fri 10/11/2013 at 15:46:05.50
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\messenger



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\stronghold online backup
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\tuguu sl
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-2319670534-3842214624-1331902243-1000\Software\SweetIM
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{38BF101F-44D1-4D42-B799-C6A87250ED90}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8F44F296-5B8C-4D59-BA4E-55D651FEDFDF}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A6CC6EA6-147D-4F59-981B-9C8F16F7660D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{38BF101F-44D1-4D42-B799-C6A87250ED90}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] C:\Users\Eduardo\AppData\Roaming\FCTB000100685
Successfully deleted: [Folder] "C:\ProgramData\strongvault online backup"
Successfully deleted: [Folder] "C:\Users\Eduardo\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Eduardo\appdata\local\filetypeassistant"
Successfully deleted: [Folder] "C:\Users\Eduardo\appdata\local\stronghold_llc"
Successfully deleted: [Folder] "C:\Program Files (x86)\strongvault online backup"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\strongvault online backup"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Google\Chrome\extensioninstallforcelist [Blacklisted Policy]
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome\extensioninstallforcelist [Blacklisted Policy]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/11/2013 at 15:53:21.30
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
I also ran the HiJackThis Misc..

Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
aioscnnr
Autodesk Content Service
Autodesk Content Service Language Pack
Autodesk Material Library 2013
Autodesk Material Library Base Resolution Image Library 2013
Autodesk Material Library Low Resolution Image Library 2013
Autodesk Material Library Medium Resolution Image Library 2013
Bejeweled 3
Blackhawk Striker 2
Blio
Catalyst Control Center - Branding
center
Chuzzle Deluxe
Cradle of Rome 2
D3DX10
Dora's World Adventure
essentials
Farm Frenzy
Farmscapes
FARO LS 1.1.406.58
FARO LS 1.1.408.2
FARO LS 4.8.2.25521
FATE
File Type Assistant
Final Drive Fury
Flash Player Pro V5.4
Google Chrome
Hewlett-Packard ACLM.NET v1.2.1.1
HiJackThis
Hoyle Card Games
HP Calendar
HP Clock
HP Customer Experience Enhancements
HP Games
HP Keyboard
HP LinkUp
HP Magic Canvas
HP Magic Canvas Tutorials
HP MovieStore
HP MovieStore
HP Notes
HP RSS
HP Setup
HP Setup Manager
HP Update
IDT Audio
Intel AppUp(R) center
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
Kobo
KODAK AiO Software
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft Mathematics
Microsoft Office Click-to-Run 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2008 x64 ATL Runtime 9.0.30729
Microsoft Visual C++ 2008 x64 CRT Runtime 9.0.30729
Microsoft Visual C++ 2008 x64 MFC Runtime 9.0.30729
Microsoft Visual C++ 2008 x64 OpenMP Runtime 9.0.30729
Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729
Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729
Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729
Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft WSE 3.0 Runtime
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
ocr
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
opensource
PDF Complete Special Edition
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
Power2Go
PreReq
PressReader
Recovery Manager
Remote Graphics Receiver
RollerCoaster Tycoon 3: Platinum
Samsung Printer Live Update
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft .NET Framework 4.5 (KB2861208)
SketchUp 2013
Spot
Strongvault Online Backup
The Treasures of Mystery Island: The Ghost Ship
Torchlight
TSHostedAppLauncher
Update for Microsoft .NET Framework 4.5 (KB2750147)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Mesh
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Zinio Reader 4
Zinio Reader 4
Zuma's Revenge

if you have time to help review this John, I would appreciate it.

Thank you
 
Uninstall this.

Strongvault Online Backup

If it won't uninstall then use revo uninstaller.
 
don't mean to hijack this thread, but I have a somewhat related question.

When I try to run a scan in HiJackThis, it tells me write access has been denied, and I should run notepad C:\Windows\Sys32\drivers\etc\hosts, find any line with HiJackThis in it, delete the line, and save file as 'hosts'.

when I run that, I get a log file with multiple PUPS files.

Are these PUPS items, files, or processes that will be blocked, or are they lines I should delete? Not sure what I'm being shown in this folder - lines to keep, or lines to delete.

thanks
 
don't mean to hijack this thread, but I have a somewhat related question.

When I try to run a scan in HiJackThis, it tells me write access has been denied, and I should run notepad C:\Windows\Sys32\drivers\etc\hosts, find any line with HiJackThis in it, delete the line, and save file as 'hosts'.

when I run that, I get a log file with multiple PUPS files.

Are these PUPS items, files, or processes that will be blocked, or are they lines I should delete? Not sure what I'm being shown in this folder - lines to keep, or lines to delete.

thanks

locate the icon on desktop and hold down the shift key while you right click the icon.

you will then get the option to run as admin. by doing so you will not see the that you have been denied.
 
don't mean to hijack this thread, but I have a somewhat related question.

When I try to run a scan in HiJackThis, it tells me write access has been denied, and I should run notepad C:\Windows\Sys32\drivers\etc\hosts, find any line with HiJackThis in it, delete the line, and save file as 'hosts'.

when I run that, I get a log file with multiple PUPS files.

Are these PUPS items, files, or processes that will be blocked, or are they lines I should delete? Not sure what I'm being shown in this folder - lines to keep, or lines to delete.

thanks

Yeah, you need to right click on the hijackthis icon and click on run as option. After the scan, you should make sure everything in the list is checked and then click on the remove selected button.
 
got it.

thanks

With hijackthis though, you don't want to go fixing any entries unless you know what you are doing. But in malwarebytes, you should always make sure all items found are checked and click on remove selected button.
 
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