How do I reload the OS on this HP Notebook 2000?

F

farmerjohn1324

Member
This is a different computer than what I put in the last post.

I have the .iso disc for Windows 7 and it is in the drive for this HP Notebook 2000. I know the drive works.

I turn on the computer, and it doesn't give me an option to boot from CD/DVD.

It says...

"Windows Error Recovery

Windows failed to start. A recent hardward or software change might be the cause. To fix the problem:

1. Insert your Windows installation disc and restart your compute.
2. Choose your language settings, and the click "Next."
3. Click "Repair your computer."

Other options:
If power was interrupted during startup, choose Start Windows Normally.
(Use the arrow keys to highlight your choice.)

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (Advanced)
Start Windows Normally

Seconds until the highlighted choice will be selected automatically:
Description: "

When I choose one of those, Windows begins to load... then goes to a blue screen.

I can press "Esc" to go to the Startup Menu, and click on "Boot Device Options" and select Internal CD/DVD ROM Drive... but it just brings me back to the same "Windows Error Recovery" screen.
 
I stand corrected. It was able to boot from the CD/DVD on the third try.

How can computers work in seemingly random ways, when they are machines built to use logic? Does anyone have an answer for that?
 
The installation stops during the process and says:

Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation.

Error code: 0x80070017
 
If you have bad ram, the install won't complete. You will need to test your ram with Memtest86.
 
How can I do that if there is no operating system to run that program off of? Is that a program that comes with the computer, or one that I could download?
 
System Diagnostics --> Start-up Test

Does this tell you anything?

"Start-Up Test"

100% of the system memory tested OK

4,043,030,528 bytes of system memory tested OK
Memory test pass
Primary Hard Disk Self Test
Quick Test
100% Complete
Hard Disk Test Passed
SMART check
Hard Disk SMART Passed
 
I don't trust the system diagnostics. However, you may want to try redoing the iso file but this time burn it at a slower speed. Your disk may be back.
 
But does that tell you that the RAM is good? I never had any problems with the RAM. so, I should burn the .iso file at a slow speed? What speed?
 
System Diagnostics --> F4 Hard Disk Test

Primary Hard Disk Self Test
Quick Test
100% Complete
Hard Disk Test Passed.
Primary Hard Disk Self Test
Full Test
100% Complete
Hard Disk Test Passed.
SMART check
Hard Disk SMART Passed


Does that mean that the hard drive is working fine?

So, then, what is my issue with this loading the .iso file if the RAM and the hard drive are both okay?
 
As I said before, I don't trust the laptop manufactures diagnostic. It's either a hardware issue or a media issue.

1. Reburn iso at a slower speed.
2. Run memtest86 on installed memory.
3. Run hard drive manufacturers disk diagnostic program to check drive for errors.
 
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