sonia sandy
New Member
About two days ago, after installing the updates of Norton Internet Security, my computer ( VAIO Model PCVRS710GX with built-in Windows XP) was totally down. The monitor was all in black with the following instructions:
“ Windows could not start because the following file is missing or corrupt:
WINDOWS/ SYSTEM 32/ CONFIG/SYSTEM”
I know that I can use the built-in recovery wizard to restore my computer to the original, factory installed settings. But I am afraid that my data will be deleted. My questions are: 1) Are all the data in C or D drive?
2) How can I back up the files before using the recovery wizard?
Please educate me. Thanks
“ Windows could not start because the following file is missing or corrupt:
WINDOWS/ SYSTEM 32/ CONFIG/SYSTEM”
I know that I can use the built-in recovery wizard to restore my computer to the original, factory installed settings. But I am afraid that my data will be deleted. My questions are: 1) Are all the data in C or D drive?
2) How can I back up the files before using the recovery wizard?
Please educate me. Thanks