hp framework component manager service error

[Jabes]

my grandmom got this error on her comp and i dunno wat it is but heres the error anyways

HP Framework Component Manager Service.
App Name: PPCMPMGR.EXE
App Version: 2.1.1.0
Mod Name: HPCMPMGR.EXE
Mod Ver: 2.1.1.0
Offset: 000119D9

 

[paratwa]

Do you have a HP printer or scanner installed on your moms system?

If so, try doing what it says in the link.
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=oj-22424-5

 

[Jabes]

Do you have a HP printer or scanner installed on your moms system?

If so, try doing what it says in the link.
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=oj-22424-5

its my grandmom btw and I'll try that thanks

edit sorry I didn't answer your question yes she does have a hp all in one installed

 

[Jabes]

that worked thanks