HP OfficeJet G55xi scanning problem

jackhammer_bob

New Member
ASUS P4800SE
3.2 GHz HT
1024 MB RAM DDR400
Windows XP Professional

I've read all there is to read about scanning problems on hp.com/support and reinstalled it at least 5 times, restarting/shutting down in between each step of the installation and the same problem remains. Whenever I click Scan Document/Scan photo, nothing happens. It would have the hourglass on the cursor for about half a second then it would disappear as if nothing happened. I have downloaded the latest drivers. HP refuses to give support for this product, expecting me to pay 30 dollars, I might as well buy another scanner.
 

ian

Administrator
Staff member
I have a HP scanner as well, and the stupid thing always has problems. Doesnt work at the moment, if I ever buy a new one, it will be a Canon.
 
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