I do not remember what name and password use. I lost .. help please

M

mact

New Member
Hello

I have ESET Antivirus version 7 original. Not over
yet I licensed. I'll stay for another six months.
I have a problem. One day I turned on a Windows 7 H.P.
does not cost me the Login Welcome consider
Black now just a mouse move,
I do not know how it happened Maybe lately Software
installations Akflorr browser toolbar.
I guess that stuck windows 7.
I tried to go in "safe mode" I could not see black only
mouse moves. Now my antivirus did not know what name and
password use. I lost a box I do not remember where it resides
Box Original Antivirus,
I wrote my box but disappear antivirus box.
I am looking for software that makes bootable CD will
cost and give me will see a username and password
Antivirus ESET. I can not Limtzoa search?
How do I reconstruct Name and Password will use my ESET
antivirus?

By the way: I tried talking to technical support ESET told
me I need a license to box them lost.
And asked where I would use them not remember now windows 7
is not increased.
And I gave them my email to another email not exist.
Did not help. It's a big problem.
I just want to get a name and password use antivirus then
re-install a windows 7.
Before I delete a bootable CD using the software will
use the show name and password. Then I install Windows 7 again.
It's important for me to use name and password.
I need to have protection.

Thanks in advance

Adam
 
Hii voyagerfan99

You do not understand me I do not have "Username". not I have "Email Address"
Windows 7 does not rise at all. And safe mode is not increased.
I see both windows 7 black owner only mouse moves.
I lost "Username"+"Email Address" and do not know where it is. I searched the whole house I found in my house.
I gave them an email smelt technical. They tell me there is no Atzlihm.
I even gave them a first and last name many people have my first name.
They do not know exactly what my private names.
How can you will see only "Username" Other software in Windows 7 that does not cost me any?
I'm lost. It's important to me to have protection. Six months ago I had an email and do not remember.
Now I have a new email. ESET technical support. Ask me a question if this is my email.
I told them this is not my email., And sought and found. I told them I do not remember email. Been a long
Time for half a year. I do not remember. I bought a genuine antivirus half a year ago. Understand me?

Adam
 
This is what I don't understand. If something is stopping you from logging into windows, said you were just getting a black screen with a mouse. How do you know its ESET? Kinda hard to understand.
 
I'll tell you in short. You understand me. Windows 7 does not rise and safe mode is not increased.
I have ESET antivirus genuine and valid.
Windows 7 how to restore only the username of my Antivirus?
I have Windows 7 in English.
Understand?

Thanks

Adam
 
I'll tell you in short. You understand me. Windows 7 does not rise and safe mode is not increased.

Sorry correction words: "I have ESET antivirus genuine."

Windows 7 how to restore only the user name of my Antivirus?
I have Windows 7 in English.
Understand?

Thanks

Adam
 
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