i got hold of comcast they say they cant help me with my ip

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MichaelRobinson

MichaelRobinson

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i got hold of comcast they say they cant help me with my ip that why i am leaving comcast soon and what should i do to get my ip fixed should i buy a better router at walmart .
 
Your router has nothing to do with your IP, a modem does sort of. You don't need to keep creating new threads about the same issue. Your story sounds very weird. If Comcast said your IP was supposedly hacked and causing issues for you to access sites, then they should do whatever they need to do to help. Let me ask you something. You say you are 14 years old. Your parents are the account holders, shouldn't they be calling comcast for help? Something just doesn't jive here.
 
johnb35 said:
Your router has nothing to do with your IP, a modem does sort of. You don't need to keep creating new threads about the same issue. Your story sounds very weird. If Comcast said your IP was supposedly hacked and causing issues for you to access sites, then they should do whatever they need to do to help. Let me ask you something. You say you are 14 years old. Your parents are the account holders, shouldn't they be calling comcast for help? Something just doesn't jive here.
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they let me call because they add me as a user on their account
 
Well, if comcast can't help you. What do you expect us to do to help you? Comcast controls your IP, not us.
 
Usually there is only one cable provider per area, who are you going with if you ditch Comcast? Dish is satellite, and is MUCH worse than cable. You have much slower speeds, a limited monthly bandwidth cap, and significantly higher pings which makes gaming nearly unusable.

Is this still just one forum you can't use? Again, contact the admin and explain the situation and see if they can whitelist your IP.

After you got your new router/modem, did you check if the IP was different than before?
 
Comcast is probably about as tired of the stupidity as we are.

You don't need a new router to get a new IP, you're likely causing all of the issues you've been experiencing.
 
Geoff said:
Usually there is only one cable provider per area, who are you going with if you ditch Comcast? Dish is satellite, and is MUCH worse than cable. You have much slower speeds, a limited monthly bandwidth cap, and significantly higher pings which makes gaming nearly unusable.

Is this still just one forum you can't use? Again, contact the admin and explain the situation and see if they can whitelist your IP.

After you got your new router/modem, did you check if the IP was different than before?
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i fixed it
 
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