I need help, my laptop goes mad!

J

joplett

New Member
Dear all,

I seem to have an urgent problem with my Acer Aspire 2000 (Laptop).
A couple of weeks ago it did not work anymore. When I start the computer the light blue screen appeared telling me that a security check must be done in order to check the machine. When I let it do it, it took about 10 min per percentage point. When I did not let it check it and jumped that step, nothing happend.
Than I tried to reinstal Windows XP but the computer told me the HDD was broken. So I bought a new HDD (Fuijtsu MHV2120AH, 120 GB, 5400 rpm), I instaled it and instaled Windows XP and Office 2003.
Now the laptop seems to work better then ever before BUT not completely. The problem now is that it on random situation shuts down and reboots. I can not see a pattern in the shutting down. Sometimes it happens during reading my mails, during watching a DVD, during surfing the web or working with Office 2003.
Everytime it happens, the followin appears in white writing on a blue screen.

"A problem has been detected and windows has been shut down to prevent damage to your computer.

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode....

Technical information:

*** STOP: 0x000000A (0x00000008, 0x00000002, 0x00000000, 0x804D9F68)

Beginning dump of physical memory.
Physical memory dump complete."

I read through many forums, put the BIOS back to default, did a memtest (worked fine until again the laptop shut down), downloaded a software from Fuitjitsu, to check the driver is properly instaled but nothing helped. The blue screen keeps appearing...

If anybody of you could help me, has a tip or an idea and helped me to get my laptop back to solid life I would be very relieved.

Thank you very much,
cheers,
Johannes
 
Did you install any software recently? I remember something similar a while back with one of my old dells, I had downloaded a emulator and the computer started to blue screen all the time. Once I removed the software it stopped.
 
Microsoft Virtual PC is an emulator, a program where you can have other computers inside a computer...sort of hard to explain. There are also emulators for PlayStation to run PS games on pc, for Nintendo products and so on.

Try a system restore to a point just before the day this error started appearing.
 
Ok thanks, I am pretty sure then that I do not have an emulator installed.
The error appeared immidiately after I put in the new HDD and installed XP and Office 2003. Therefore I can not restore the system.
 
Soo...you got a bluescreen, did a memtest and it shut down...and put a new hard drive in and it still shuts down?

Sounds like a hardware fault there. Are you always doing things on it when it shuts down? (probably yes because you are using it, but if you try leaving it on, and doing nothing, for a while, whether it shuts down or not may or may not tell us more about what is going wrong).


Whether you have an emulator or not is irrelevant (incidentally, if you don't know what one is, then you are very unlikely to have one since its something you get if you want one). The important thing is that DMGrier had a program that was doing something very wrong and causing the blue-screen. It is possible that you also have something doing something very wrong and causing your bluescreen, but it does strike me as a rather large co-incidence that you had a bluescreen both before and after putting in a new hard drive and reinstalling windows.

The best option might be to bring it to some sort of specialist PC repair shop, explain what is happening and show them (if you can - it is an intermittent fault and thus the PC will probably work fine when you show them :P), and see if they come up with any solutions.

In the meantime, it might be worth trying to reinstall windows again (if you still have your XP disk, which it sounds like you do, you can reinstall by putting the disk in and then turning the computer on) although the above is a big co-incidence, it is nevertheless a very possible one.
 
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