we have an FTP at work and provide clients with movie clips for their viewing pleasure. these files are MOV. files and quicktime is used to play them. recently, i dont know why, (im new here) they are getting a big Q with a question mark in the middle of it when trying to view it using internet explorer. i downloaded quicktime 7.5 and am using IE 7. i usually use firefox and it works there but i need to mimic this so i can explain to clients what they are doing wrong. please help...
im gonna go crazy
- Thread starter milkman
- Start date
scooter
banned
If you want to stay in business,,,never, ever do that!!!
..
as for your issue..did you happen to run new driver update?
i have to explain it to them, its my job to get the movies to work on their pc's. i have to tell them what to click and so on.
new driver update? i dont think so, all i did was download the quicktime/itunes package. on quicktime.com i know there are other methods to use but i need to use what they have. i cant tell clients to download firefox.
scooter
banned
Thats the key...explain to them..
Never tell a customer that they did something wrong..
..anyhow..
someone help him with his question!!
i said i have to explain it the first time... anywho, dont worry, my job isnt in jeopardy. curious now.