Internet freezes! Help!

[HELP_ME]

in the oast week ive been having internet issues. my internet often stops responding and i cant open web pages, talk on any im programs or anything, the freeze last for about 30 seconds. and also if i am playing a game my ping shoot up to like 300 for a few sec then back to normal and does that alot. then if i try and rejoin i cant until maybe 30 seconds later. also i noticed that whenever this happens 2/4 of my modem lights turn off and one flashes:

Power = green
Receive = Flashing
Send = off
online = off

and i cant turn the modem off when this happens. i would really like to find out what is causing this. my computer? modem? router? ISP? i dunno but any help would be great.

 

[Camper]

Sometimes you need to pull the power on your modem and let it reset. It could be a problem with your NIC. Check for updated drivers from your computer vender's web site. If it continues then you should call your ISP to fix the problem.

 

[hermeslyre]

It sounds like the modem is already power cycling. As camper said it could be a NIC problem, it could also be that you have a bad connection (noise on the line, etc) or a faulty modem. I'd call up your ISP to get this settled.

 

[HELP_ME]

Sometimes you need to pull the power on your modem and let it reset. It could be a problem with your NIC. Check for updated drivers from your computer vender's web site. If it continues then you should call your ISP to fix the problem.

How long do i generally have to leave it unplugged for? i just left it for about 5 mins is that enough? or should i leave it over night?