Internet is slow on one computer

A

ajay000222

New Member
Hey so I have my desktop connected to the modem directly and a phone and laptop wirelessly. And the internet has been really slow on my desktop since about yesterday. but its fine on my phone and laptop, even if I connect the laptop by ethernet with the same cable and everything. on my desktop im getting a 430ish ping and download speeds between around 0.3 to 0.7mbps with speedtest.net (melbourne server). I usually get at least 4mbps (which the laptop still is getting).

I tried disable and enabling the device
restarting router and computer
uninstalling and reinstalling the network adapter (Broadcom somethin)

I also tried downloading the latest lan driver from asrock's site and installed it. but wierd thing, its version 14.6.4.2, but device manager says I have 14.6.1.0.

Also tried booting into safe mode with networking. this time in speedtest my ping improved a tonne to about 60ms but my download speed was about 0.8mbps.

I tried testing again now and my ping just in normal windows not safe mode is good now for some reason (40 ms), but download speed is still bad.

Also, also I've noticed that i can torrent at a decent speed even though browsing and speed tests are real slow. I was getting in the 150ish kB/s range just now. Which is still a little slower than usual but far better than my speedtest suggests.

You guys got any suggestions? i would really appreciate any help.

Specs:
modem: dynalink rta1025w
motherboard asrock z68 extreme4
processor: i5 2500k
gpu: sapphire amd radeon 6970
ram: 8gb g.skill ripjaws

not sure if any of that helps
 
"torrenting" bad word there.....

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
Thanks a tonne for ur quick response

I forgot to say I had already downloaded malware bytes anti malware
The problem was that the internet was too slow to update it and the update would restart a few times then fail. I did scan though and it found nothing

But I did a bit of googling and found this method to update offline.

Did another scan and got nothing
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7622

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/18/2011 12:19:04 PM
mbam-log-2011-11-18 (12-19-04).txt

Scan type: Quick scan
Objects scanned: 176255
Time elapsed: 1 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Click to expand...

Downloaded and ran Rkill It would show a black screen and then dissappear. eventually noticed that my antivirus was blocking it and once i allowed it it worked but I don't think it found anything.

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 11/18/2011 at 13:58:27.
Operating System: Windows 7 Home Premium


Processes terminated by Rkill or while it was running:



Rkill completed on 11/18/2011 at 13:58:34.
Click to expand...

Ran hijack this here's the log
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:04:13 PM, on 11/18/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Bitdefender\Bitdefender 2012\Antispam32\pchooklaunch32.exe
F:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe
F:\Program Files (x86)\Origin\Origin.exe
F:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\XFastUsb\XFastUsb.exe
F:\Program Files (x86)\PowerISO\PWRISOVM.EXE
F:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\DisplayFusion\DisplayFusionHookx86.exe
F:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Lucidlogix Technologies\VIRTU\EKAG20NT.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
F:\Program Files (x86)\VM Ware\vmware-tray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
F:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
F:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
F:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
F:\Program Files (x86)\Pamela\Pamela.exe
F:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Fraps\fraps.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
F:\Users\Ajay\Downloads\rkill.exe
C:\Windows\SysWOW64\InfDefaultInstall.exe
C:\Windows\SysWOW64\runonce.exe
C:\Windows\SysWOW64\grpconv.exe
C:\Windows\SysWOW64\InfDefaultInstall.exe
C:\Windows\SysWOW64\runonce.exe
C:\Windows\SysWOW64\grpconv.exe
C:\Windows\SysWOW64\InfDefaultInstall.exe
C:\Windows\SysWOW64\runonce.exe
C:\Windows\SysWOW64\grpconv.exe
F:\Users\Ajay\Downloads\rkill.exe
F:\Users\Ajay\Downloads\rkill.exe
F:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - F:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - F:\Program Files\Adobe\Adobe Contribute CS5.1\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - F:\Program Files (x86)\Java\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - F:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - F:\Program Files\Adobe\Adobe Contribute CS5.1\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [XFastUsb] C:\Program Files (x86)\XFastUsb\XFastUsb.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] F:\Program Files (x86)\PowerISO\PWRISOVM.EXE -startup
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "F:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "F:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [HP Software Update] F:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [vmware-tray] "F:\Program Files (x86)\VM Ware\vmware-tray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "F:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [Steam] "F:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Google Update] "C:\Users\Ajay\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe"
O4 - HKCU\..\Run: [EADM] "F:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = Ajay\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: Logitech Touch Mouse Server.lnk = F:\Program Files (x86)\Logitech Touch Mouse Server\iTouch-Server-Win.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = F:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://F:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - F:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: f:\program files (x86)\vm ware\vsocklib.dll
O10 - Unknown file in Winsock LSP: f:\program files (x86)\vm ware\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\LUCIDL~1\VIRTU\x86\APPINI~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMService - Malwarebytes Corporation - F:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Senstic Pocket Service (SensticPocketService) - Senstic - F:\Program Files (x86)\Senstic\PocketControl\SensticPocketServiceWin.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - F:\Program Files (x86)\VM Ware\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: BitDefender Update Server v2 (Update Server) - BitDefender - C:\Program Files\Common Files\Bitdefender\Bitdefender Arrakis Server\bin\arrakis3.exe
O23 - Service: BitDefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - F:\Program Files (x86)\VM Ware\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2012\vsserv.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 16361 bytes
Click to expand...

btw all these things i downloaded on a nother computer and copied over
 
You aren't running the latest database for malwarebytes, the latest is 8185. Have you tried doing a system restore back to a day that it was working fine?

If you downloaded a manual update, it was an old one. Try the system restore and let me know if it works.
 
Tried the restore and it didnt really seem to help
browsing is still slow but couldnt get a speedtest to work

with the malware update i manually changed the definitions out so it still shows the old number even though it is updated.

thanks for your help so far
any other options
 
If you were using the latest database it would show it. What happens if you boot to safe mode with networking, can you update malwarebytes?

Go here and download the lastest database from my files and put them at

C:\ProgramData\Malwarebytes\Malwarebytes’ Anti-Malware\rules.ref

http://www.mediafire.com/?wzopf7u0meqkwz0
 
Tried using your file and still got the same version number. I think that when u change itmanually the version number in the logs stays the same.
Thats what it says here too.
http://forums.malwarebytes.org/index.php?showtopic=92722

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7622

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/18/2011 4:26:35 PM
mbam-log-2011-11-18 (16-26-35).txt

Scan type: Quick scan
Objects scanned: 170880
Time elapsed: 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
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Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
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Files Infected:
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I remember doing the manual update about a couple years ago and it showed the correct version. Not sure whats going on in your case.

However, to try diagnosing the ethernet adapter on your system, you may have to go get a dedicated network card and install it to see if the onboard card is failing.
 
Today i tried running ubuntu of a flash drive and doing a speed test.. The speed was the same as in windows aka awful. Does that mean this is definitly a hardware issue? In which case shud i rma my motherboard its still under warranty
 
hey I bought a pci netowrking card today disabled the onboard lan and tried through this one and didnt see an improvement
couldn't get speedtest.net to run t kept saying configuration load failed
but general browsing was just as slow as before
 
dtiao7eb said:
have you tried directly connecting to your modem? maybe a bad port on ur router.
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my modem is kind of a combined modem router thing

also I've tried connecting a laptop through the same port and I got good speeds so I think that elminates that.

johnb35 said:
Sound like either a modem/router issue or an ISP issue.
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ok. but if so why does the laptop work fine on the same wired connection and same cord.

and if it is a modem or isp issue how should I proceed?
my isp doesnt really want to help me with this because one computer is working so they say its my problem not theirs

and again thank you for your efforts
 
I know its a desktop pc but is there anyway you can take it to a friends house and see how it connects and if the speed is better? If the speed is normal then its your modem/router, if its the same then its something with the hardware on the pc.
 
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