internet not working!

W

wizzard18

New Member
i just got a laptop for christmas..i have a wireless router, my laptop says i have a internet connection and is connected with an "Excellent signal strength" .. but when i try to open up the internet i get that cannot show web page thing..whats the problem!!???
 
wizzard18 said:
i just got a laptop for christmas..i have a wireless router, my laptop says i have a internet connection and is connected with an "Excellent signal strength" .. but when i try to open up the internet i get that cannot show web page thing..whats the problem!!???
Click to expand...

What router have you got?
 
Go into command prompt and try

ping google.com

and

ping 4.2.2.2

tell us if either one gets a reply
 
i typed in both of those ..not sure what it did. more stuff came up on the second one...but then it said request timed out
 
Does it look like
Code: 
Pinging 192.168.1.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

or

Code: 
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=2ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.2.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 2ms, Average = 1ms
 
Ok cool!

In that case, Type in

ipconfig /all

then look for something that looks like this
Code: 
Wireless LAN adapter Wireless Network Connection:

   Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
   Physical Address. . . . . . . . . : 00-14-A5-D3-B9-C7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::85c7:64b3:dd9a:a1c8%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.80(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 26, 2008 10:24:36 AM
   Lease Expires . . . . . . . . . . : Saturday, December 27, 2008 10:24:40 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tell me what it says for Ip address, Gateway, And dns server.
 
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