Is This The Work Of A Virus, etc. Or A Hacker?

[Juuri Kuran]

I have Windows XP and I'm currently doing a full computer scan with AVG 8.0 (free).


Anyways, I cannot see my desktop items, my menu bar (with the Start Menu, Time, etc.), and I can't right click in my desktop.



In order to access the internet I am using Ctrl+Alt+Del. and New Tasking everything. Please help.

​

 

[3uL]

It work of a virus. Google RRT (restriction removal tool). It can help your problem.

 

[Juuri Kuran]

It work of a virus. Google RRT (restriction removal tool). It can help your problem.

Do you think you could possibly give me a link of the best one to download..I don't want to download the wrong one and I end up getting another virus or something. ^^;;

 

[Chuck_Fu]

Do you think you could possibly give me a link of the best one to download..I don't want to download the wrong one and I end up getting another virus or something. ^^;;

http://www.softpedia.com/get/Security/Security-Related/RRT-Remove-Ristrictions-Tool.shtml

 

[Juuri Kuran]

http://www.softpedia.com/get/Security/Security-Related/RRT-Remove-Ristrictions-Tool.shtml

Thanks Chuck.
Now to see if it works. >.<

 

[Juuri Kuran]

I've downloaded it, but its not openning. >.< Windows is refusing to open it.

 

[3uL]

Have you try open task manager and create new explorer.exe task?

 

[Juuri Kuran]

Have you try open task manager and create new explorer.exe task?

Yes, it downloaded, but when I go to open My Documents, the file doesn't appear.

 

[3uL]

Scan your pc with hijackthis.
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

Post your scan log.

 

[Juuri Kuran]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:22:22 PM, on 2/1/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WLService.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WUSB54GSC.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\SYSTEM32\NET.exe
C:\WINDOWS\SYSTEM32\net1.exe

O20 - AppInit_DLLs: secuload.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WUSB54GSCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WLService.exe

--
End of file - 2859 bytes

 

[johnb35]

That can't be the full log. You are missing entries, please rerun the scan again and post the log.

 

[johnb35]

Have you ran Malwarebytes Antimalware?

 

[Juuri Kuran]

Nope, nothing's working. Dx
I've got my friend to help me, he says the "Video is shot". What does he mean by this?

 

[love_maker]

hi... it is not 100% a virus it could be some wrong settings...i will check

 

[Juuri Kuran]

So what do you think it could be love_maker?


My friend who is a complete wiz at computers, says my video card is shot/going out, and I need to replace it.

 

[3uL]

Use this script. It might be able help you.

BTW, I don't think it was a videocard problem.

note: change the file extension from .txt to .vbs

 

[Juuri Kuran]

Okay, I've saved it, but where or what file/folder do I put it in?

 

[3uL]

Just change the files extension from .txt to .vbs and double click it.

 

[EGS]

You're probably using a cracked version of Windows judging by your name.

 

[veilx]

iv'e had this problem many many times... see my video on youtube. by the way- its spelled "regedit" (without quotes)

[YT]<object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/NNMMuMD9WKc&hl=en&fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/NNMMuMD9WKc&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object>[/YT]