Stattovic
Member
My Acer Laptop is around 10 months old, but lately I have been having issues with it.
It runs Windows 10 64 bit.
When I turn it on the Start button has disappeared, the only way I can turn it off properly is to go on the window box right click on it then do "shut down or start up". I cannot get the Windows 10 apps screen at all and cortana does not work, not letting me type anything into it etc.
I particularly wanted to find if I Internet Explorer for Windows 10 64 bit but using my Firefox browser will not allow it. Tried Sky Go it tells me it is not at present compatable with Firefox so cant use that either.
A question, do you feel I need to put back to factory settings and start again please ?
It runs Windows 10 64 bit.
When I turn it on the Start button has disappeared, the only way I can turn it off properly is to go on the window box right click on it then do "shut down or start up". I cannot get the Windows 10 apps screen at all and cortana does not work, not letting me type anything into it etc.
I particularly wanted to find if I Internet Explorer for Windows 10 64 bit but using my Firefox browser will not allow it. Tried Sky Go it tells me it is not at present compatable with Firefox so cant use that either.
A question, do you feel I need to put back to factory settings and start again please ?
hope can help to fix that, your problem happened because registry on your computer infected some malware i think