Boy, I'm really starting to regret getting Vista. The deal that prodded me to getting it now was that if one buys Vista Ultimate they can upgrade another computer to Home Premium for $49. Well, for some reason when I try to purchase the additional upgrade the order will not show some letters/numbers I need to enter to complete the purchase. Additionally, when I try to get email or online help (being hearing impaired I don't use the phone) I am advised that there will be a $59 charge. My undersdtanding was that I got 90 days of help at no charge. Now, I just found out Microtek will not have a driver for my i900 scanner for 5 months and no telling when HP will have one for my PhotoSmart 7960 printer. I did a clean install, I wish I could just go back to XP Pro and get my money back from Staples. Thanks for letting me vent, I'm not sure if I feel any better though.