Keyboard Types Wrong Letters

[bbq2105]

Hello- After repairing my screen, Averatec returned my 5110P.Upon
return it has a keyboard problem. Averatec tells me that even though
the warranty ran out while in thier possession they cannot help me.

Here is the problem-

u types j
\ types nothing
d types x
f types nothing
g types v
j types u
x types f
v types g

Here are my attempted fixes-

1. NUM lock is off
2. HKEY_USERS/Default/Control panel/Keyboard has proper values
3. Updated drivers
4. Deleted/reinstalled drivers
5. Completly reinstalled OS (xp Pro) with start up disks
6. Tried re-mapping, but only unaffected keys will respond.

My Keyboard properties reads:

Japanese PS/2 Keyboard (106/109 Key)
Device type: Keyboards
Manufacturer: (Standard Keyboards)
Location: Plugged into Keyboard

If I go to Start/All Programs/Accessories/Accessibility/On-Screen
Keyboard, the on-screen keyboard types properly

The physical keyboard types the same whether in DOS or windows

I don't have an external keyboard, so I haven't tried that yet.

I believe the "Japanese" refers to manufacturer and not Language
because, I belive I have seen that keyboard for sale in systems that
are targeting english consumers.

I would greatly appreciate any suggestions. Thanks much,
Brandon

 

[Motoxrdude]

buy an american keyboard?

 

[bbq2105]

I believe the "Japanese" refers to manufacturer and not Language
because, I belive I have seen that keyboard for sale in systems that
are targeting english consumers.

The PS/2 keyboard is designed primarily for users of the English language while the PS/55 keyboard is designed for users of Japanese.

 

[LaptopExtreme]

It could be that the keyboard ribbon cable needs to be removed and reseated. The extreme would be that the keyboard itself is faulty, but I'd try reseating it first. You can also use a keyboard remapper, such as KeyTweak.