Laptop continuously BSODing

C

Cyalume

New Member
Picture of the BSOD: http://i41.tinypic.com/5mzigo.jpg




"Health" tab in HD Tune Pro
HD Tune Pro: Hitachi HTS547575A9E Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 100 100 62 0 ok
(02) Throughput Performance 100 100 40 0 ok
(03) Spin Up Time 197 197 33 47244640257 ok
(04) Start/Stop Count 100 100 0 867 ok
(05) Reallocated Sector Count 100 100 5 0 ok
(07) Seek Error Rate 100 100 67 0 ok
(08) Seek Time Performance 100 100 40 0 ok
(09) Power On Hours Count 89 89 0 5116 ok
(0A) Spin Retry Count 100 100 60 0 ok
(0C) Power Cycle Count 100 100 0 844 ok
(A0) Unknown Attribute 100 100 1 0 ok
(BF) G-sense Error Rate 99 99 0 65538 ok
(C0) Unsafe Shutdown Count 100 100 0 50 ok
(C1) Load Cycle Count 100 100 0 4509 ok
(C2) Temperature 193 193 0 184684642335 ok
(C4) Reallocated Event Count 100 100 0 0 ok
(C5) Current Pending Sector 100 100 0 0 ok
(C6) Offline Uncorrectable 100 100 0 0 ok
(C7) Interface CRC Error Count 200 200 0 1847 attention
(DF) Load/Unload Retry Count 100 100 0 0 ok
(FE) Unknown Attribute 89 89 0 2911 ok

Health Status : ok
Click to expand...



I have a laptop that continuously crashes to this screen. I ran a check of the HDD in HD Tune Pro as I read somewhere that the problem could be I/O related and usually has to do with harddrives.

Can anyone help?
 
Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070913-32214-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,936
Dump File Time : 7/9/2013 1:21:50 AM
==================================================

==================================================
Dump File : 061713-26535-01.dmp
Crash Time : 6/17/2013 1:16:55 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0aa4bb30
Parameter 3 : fffffa80`0aa4be10
Parameter 4 : fffff800`031d6350
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061713-26535-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,936
Dump File Time : 6/17/2013 1:18:19 PM
==================================================

==================================================
Dump File : 051813-20030-01.dmp
Crash Time : 5/18/2013 3:30:47 AM
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 00000000`00000009
Parameter 2 : ffffffff`c000009c
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051813-20030-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,880
Dump File Time : 5/18/2013 12:53:12 PM
==================================================
Click to expand...

Report quoted above.
 
Zip up this file and attach it to your next reply.

C:\Windows\Minidump\061713-26535-01.dmp

More than likely this is a hardware issue.
 
OK, analyzed the dumpfile. Looks like it may be memory related. So the first thing I would do is download and create a memtest cd and boot to it to test your ram.

http://www.memtest86.com/downloads/memtest86-iso.zip

Unzip that file and then use burning software that will write iso images to a cd. Then boot to the cd and it will automatically start testing the ram.
 
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