Laptop DVD/CD drawer pops out continously

dachllo

New Member
First time posting and welcome any help/suggestions.
I have a Compaq Presario laptop (2 yrs old) and recently replaced my DVD/CD burner to learn that after two days it's still doing it. :confused: I run Norton 360 and haven't found any viruses that would indicate a problem. As soon as I turn on the computer the drawer pops out and immediately upon shutting it, it pops out again and again. I am unable to play or burn anything simply b/c it continously pops out. Does anyone have a suggestion?
Thanks in advance for the help.
 
and recently replaced my DVD/CD burner to learn that after two days it's still doing it.
Doing what exactly? I assume you're saying that as soon as you insert a disc, the disc tray opens by itself, correct? I'm a little short on ideas right now, but if we know exactly what's happening it makes it so much easier for some people to give suggestions.
 
indicate a problem

after two days it's still doing it. I run Norton 360 and haven't found any viruses that would indicate a problem. As soon as I turn on the computer the drawer pops out and immediately upon shutting it, it pops out again and again.
 
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