Laptop overheating problems?

Mez

Mez

Active Member
Hey guys, my Gateway NV55S has been overheating constantly as of yesterday. It seems like the fan isn't spinning faster as the CPU/GPU gets hotter, which is causing overheating issues.

The CPU/GPU works its way slowly up to 100C where the TDP is reached, and the laptop automatically shuts down to prevent damage, and as you can imagine, it's quite annoying. I'm also stay quite a way far from home so I don't have any access to my desktop.

It's been about 9 months since I got the laptop, so i'm thinking it may be a dust issue? I don't want to open the laptop up as it may cause the warranty to be voided? But if I can, I will.

All help/advice is appreciated, I tried Rivatuner and SpeedFan already to no avail.

Specs:
AMD A6-3400M (APU [GPU+CPU on the same chip])
4GB DDR3
500 GB Hard Drive
blah blah blah.

UPDATE: I've contacted gateway customer support and they insist that I proceed with a power drain which I doubt would help so i'm not even going to bother.
 
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Get a can of compressed air, keep it upright and blow into the vents and see if you get any dust to come out. Other than that, send it in to get fixed.
 
If I were you, I would send it back to gateway. It's still under warranty.
The fan not speeding up with rise in internal temperatures, sounds like a hardware issue doesn't it?
Try the compressed air can. If that doesn't help, return it to Gateway for free warranty service. A cooling pad, IMO, is not a real solution, it's a workaround.
 
It sounds like there's a crapton of dust between the fan and the heatsink, which is a common issue.

Don't expect much to come out if that's the case, this stuff ends up becoming like felt or something. It's quite disgusting.
 
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