Laptop's Strange Behavior.

[NLAlston]

We just recently got my wife's laptop formatted and setup for one of our daughters to use, at college. We thought that everything was fine, until we received a call (today) from our daughter. The laptop keeps shutting down and restarting - on its own. It wasn't doing that here, and we have no clue as to what might be causing it to act like that at her dorm. Buying her another laptop is out of the question, as we are not financially positioned to do so.

I know that there is not a great deal of info to offer, regarding what's going on, but I hope that someone might be able to share something as to what the causative factor(s) might be.

Advanced thanks.

 

[bkribbs]

That could be it overheating, it could be faulty RAM, several things. When it powers off, it has a blue screen? Can you tell us what it says?

 

[cacadong]

50% are the results of software incompatible or corrupt.
30% caused by virus. In this case, your laptop always gets freezing.
Other causes should be system bug and hardware failure.