link issues

[celticmoon14]

I have been having a problem with links and nothing I have done has helped. When I click on a link, such as emails from Ebay where I need to click on the item to view the description, it remains blank with the hourglass in it and never comes up. This has been happening for a month on a brand new computer and is making us crazy!! I have done everything that MSN told me to do, scanned for viruses only to find none, and even changed browsers.
Anyone have any ideas out there? Thanks so much in advance!!

 

[Praetor]

1. Does this happen to all links or just most or some links?
2. Are you running a firewall?

 

[Lorand]

Try clicking the links holding down the Shift or Ctrl key.

 

[Praetor]

Or forcing it to open in a new window.

 

[celticmoon14]

1. Does this happen to all links or just most or some links?
2. Are you running a firewall?

It happens to links that open up on a smaller page over the previous one but not when the link takes me to a whole new page. Does that make sense?
I do have a firewall....we bought System Mechanic Professional when we got the computer and it provides that. It just started doing this all of a sudden.

 

[Lorand]

It seems that your java engine got messed up. Try reinstall it from here: http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

 

[celticmoon14]

Thanks....I wuill give that a try when I am at home tonight.

 

[celticmoon14]

It seems that your java engine got messed up. Try reinstall it from here: http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

It seems as though that link may have changed since you last went there. I tried to find the area I needed, but I am pretty lost.