Looking for diagnostic advice

danthrax

Member
Hello fellow members,

I am having an issue with my computer and I cannot determine if it is a virus/malware issue or a hardware issue.

Basically, every program that I attempt to run runs extremely slow, the computer is only about a year old and was quite fast and responsive up until now. For instance, I attempted to open up a Powerpoint presentation and it took about 7 minutes to load all 30 slides, whereas it used to take about 30 seconds. Another instance, when attempting to print a Word document, it will take at least 2 minutes for the "Print Preview" screen to come up, and then when I click "Print" it takes another 5 minutes for the document to actually print. Even programs like Internet Explorer run extremely slow, when I attempt to open IE it'll take at least a minute for it to open, whereas it used to take just a few seconds.

So, I've got the free version of AVG which I've used for years and have always been satisfied with, I ran a full system scan and nothing was found. I also ran a hardware diagnostic, and every piece of hardware passed 100% (I've got Windows Vista by the way).

Does anyone have any advice as far as where to go from here? I have already backed up my system on an external HD, but I am kind of lost as far as further diagnosis... Any advice is much appreciated, thanks guys!
 
Hi danthrax! We'll try to help you find the culprit here.

First, some helpful info: What are your systems specs? I am primarily looking for CPU, amount of RAM, and HD make/model. Also, which service pack for Vista do you have?

Second, here are a few items to look for:
- How much hard drive space do you have left?
- Do you notice your hard drive spinning much more recently when doing simple tasks?
 
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