malware issue

Zmanwa

New Member
"antivirus 360" malware infiltrated my computer this morning. I'm looking for a free solution to this. I can find free scans but not removal tools. Anyone know of a free solution or is there a step-by-step "how to"? I am not a tech savvy person so it needs to all be in layman's terms. Sorry about that and ahead of time, THANK YOU for any help anyone can be!
 
Okay. Now that we are in the right place ;)....

Download a Free scan and removal tool called AdAware. Run it in safemode (to get to safemode hif F8 when windows is booting and select safemode) then get rid of anything it says to.

And then get Hijackthis and post a log. (Run it, go to the log and copy and paste into a post in this thread)

Here is a link for the two programs:
AdAware
Hijackthis
 
Please follow the instructions in this post For Malwarebytes and Hijackthis. Adaware used to be good back in the day but I don't feel like it serves it purpose anymore. I recommend Malwarebytes.
 
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