Mouse and keyboard frozen when windows starts

[Alsuarihi]

Mouse and keyboard frozen when windows starts


My hardware configurations:
Motherboard: MSI model: MS-7043, Chipset: VIA PT880;
CPU: P4, 2.40 GHz;
265B Ram;
PS/2 keyboard and mouse;

I used XP for couple years. In last couple days I have strange problem. The computer boots and all programs starts fine. However my mouse and keyboard stuck. Mouse cursor in the middle of the screen. Keyboard with “Num Lock” LED turned on. Both of them frozen. My actions to resolve this problem:
1)Unplug & plug mouse/keyboard. (no use)
2)Replace mouse & keyboard, separately and together, with mouse & keyboard that work well on another computer. (no use)
3)The only thing that I can do when problem occurs, push reset button. When system boots after that, if I want to log in safe mode I can use keyboard to choose options. But when Windows fully loaded the problem appears again, mouse & keyboard frozen it the same state I have described.

Now Im lost so hellp me, please.

 

[cohen]

Try a USB mouse and keyboard and see if that works... and let us know.

 

[Alsuarihi]

Mouse and keyboard frozen when windows starts

Thank you Cohen, But I tried Only USB Mouse But the problem still up

 

[chibicitiberiu]

Enter safe mode and right click on my computer icon, properties, go to 'Hardware' - Device manager. Are there any devices with an warning or error message?
Make sure none of them is disabled (in the properties window for each driver).
Try reinstalling them.

 

[Alsuarihi]

Mouse and keyboard dont work even in safe mode

 

[chibicitiberiu]

Can you access the BIOS settings?
Check the plugs maybe you put the keyboard in the mouse port and the mouse in the keyboard port. Try to change the plugs between them. Check the keyboard/mouse you're using at another computer. Do they work?
Check the plugs maybe there are damaged pins.

 

[Alsuarihi]

yes I can you access the BIOS settings and the keyboard works normally in the BIOS menus , and I checked the plugs eveythings normal, I tried to change the plugs between them, and the keyboard/mouse work normal in another computer, plugs are not damaged, but the problem still up in my mashine.
The problem accurs when I uninstalled The deep freeze, after uninstallation windows restarted with the problem.

 

[chibicitiberiu]

You'll need to reinstall windows.

 

[PrinterScanner]

i have the same problem before but i just format and reinstall my computer. i don't know if this can help.

 

[Alsuarihi]

I did, I reinstalled a new windows by using F11 to boot the computer from CD-ROOM, and It works.

Thank all of you.

chibicitiberiu
cohen


PrinterScanner Take the same Procedure .

 

[Bl@ck]

i have the same problem but i noticed thats only occers when i installed DeepFreeze .... dunno if that the reason or not


do u have deepfreeze installed or was installed and u had removed it ?

 

[ToddRYoungblood]

having the exact same problem, but I can't get my replacement OS disk to boot? Shouldn't F11 force the boot, or is there something else I can do?

And I don't have deepfreeze, so thats not the problem.