My Computer WILL NOT Boot?

finsfree

finsfree

Member
I have a HP Desktop computer. The model is h8-1414. It's also running Windows 8.

Let me start by telling you what this PC is doing. After pressing the power button all it does display the "HP" logo on the screen. It never get past that point. I'm not even getting prompted to enter the bios. It just hangs there displaying the logo.

So far what I have done is a memory check (removing both memory cards and placing only 1 in each slot and turning the PC on, for each memory card) Next I did a MOBO check (removing all memory cards and then turning PC on so I can hear the continuous beeps. Motherboard is fine there.

What now?
 
Does it progress any farther after you disconnect the HDD?

Usually most BIOS screen hangs where you can see the display are timing out when trying to access a storage device.
 
beers said:
Does it progress any farther after you disconnect the HDD?

Usually most BIOS screen hangs where you can see the display are timing out when trying to access a storage device.
Click to expand...

Exactly. This is most likely your issue.
 
johnb35 said:
Exactly. This is most likely your issue.
Click to expand...

I tried the process of removing the Hard Drive then pressing the power button. I receive this message, "Realtek PCIe GBE Family Controller Series v2.39:
-PXE-E61: Media test failure, check cable
-PXE-MOF: Exiting PXE ROM
Error: No boot disk has been detected or the disk has failed

Next I tried removing and reseating the CMOS battery and these are the error messages I receive:
1.Windows Setup: Windows setup could not configure windows to run on this computer hardware
2. Install Windows: Windows could not complete the installation. To install windows on this computer restart to installation

I received these messages 2 different times.
 
johnb35 said:
That means the hard drive is bad. Replace it.
Click to expand...

Hard drive is bad? I thought the process of removing the hard drive was to see if I could get a BIOS prompt during boot up/start up? I want to get a BIOS prompt first before I rule that the hard drive is bad.

After removing the hard drive I then mounted it onto another computer and it ran fine. Should I do a chkdsk /?
 
If the computer booted past the OEM screen with the hard drive removed then it's a bad hard drive. You will not get a Dos prompt either way. Some machines are more touchy then others. It may not boot up attached to original computer but may when slaved in another system. You can run the manufacturers disk diagnostic program on it but doubt it will find it.
 
johnb35 said:
If the computer booted past the OEM screen with the hard drive removed then it's a bad hard drive. You will not get a Dos prompt either way. Some machines are more touchy then others. It may not boot up attached to original computer but may when slaved in another system. You can run the manufacturers disk diagnostic program on it but doubt it will find it.
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Thank you so much for this info. You were right. The hard drive was bad.

I used the manufacturer disk diagnostic and it came back that the hard drive was bad. I was also able to check for issue on the hard drive in the bios again bad hard drive.

I found out why I was not getting a dos prompt in the first place it was because it was disable in the bios as far as displaying a prompt during boot up:rolleyes:

Anyways, I just ordered a new hard drive and it's on the way.

One more thing, why when I mount this "bad" drive onto another PC and run CHKDSK it comes back with NO errors or bad sectors, "windows has checked the files system and found no problems"?
 
finsfree said:
One more thing, why when I mount this "bad" drive onto another PC and run CHKDSK it comes back with NO errors or bad sectors, "windows has checked the files system and found no problems"?
Click to expand...

The only thing I can tell you is that the drive manufacturers diagnostic is the most trustworthy test to use on a drive. It's possible that the drive was so bad off that checkdisk was reporting it wrong. Usually checkdisk only works on drives with minor errors on it.
 
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