NAS Firmware Problem

M

MadMikeT

New Member
Hi guys,
I've got a problem which is kinda difficult to solve, hope someone here can point me in the right direction :o

I bought myself a Dual HDD NAS on ebay last week to share my files inside my home network.
I didn't have the Harddisk yet as I had ordered that from a different Seller.
I hooked up the NAS to my Network to configure it so I'd just have to insert the Harddisk when it came and I'd be ready to go.
As I was just upgrading the firmware via the web interface, the power to the NAS got cut off (it involved a book falling on the mains switch, just my luck...).
Now the NAS hasn't got any firmware on it and the web interface isn't reachable :(
Instead I get a 404 Error, which must mean that the HTTP Server is still running:
Code: 
404 Not Found
The requested URL '/' was not found on this server.
[URL="http://www.acme.com/software/thttpd/"]thttpd/2.25b 29dec2003[/URL]
A quick port scan revealed that port 23 is open, and telnet gives the following response:
Code: 
nas.mydomain.com login:
The default login which worked on the Web interface (admin) doesn't seem to work here.

My biggest problem is that there seems to be no support for this product (there no web address OR company name given on the packaging).
After some google searches, I found out the company which manufactures this Product is MRT Communication of Taiwan, which doesn't have a support email address or phone line, whatsoever.
The only email address they have seems to be for business (selling their products), so that's probably why they won't answer my email regarding technical questions.

I think I essentially need to 'hack' the NAS to manually put the firmware back on the thing, but I don't know where or how to start (or if I'm right, for that matter).

Well, i'd be very grateful if anybody could help me or at least point me in the right direction.

Technical specification I know of:
SATA NAS HDD Enclosure, running some sort of Linux derivative (CentriNAS, look here for more info), 10/100Mbps LAN speed, supports 2 disks up to 1 TB.
Info on the NAS can be found here
 
See if there is a way to do a hard reset, such as sticking a paper clip into a tiny hole, and holding it for a bit.
 
there is (sticking a paper clip in a hole for 5 secs), but the situation doesn't change.
It probably tries to reboot the firmware which isn't there :(

any more suggestions?

EDIT: oh, and thanks for replying so quickly =)
 
Last edited:
well port 23 is for ssh connections typically. Does it not have the HTTP port open, port 80?

From reading the pdf you posted it seems that the NAS device by default has an IP of 192.168.1.1 which typically also every retail router has.

Hook up the NAS seperately to a machine not on your network. Open your web browser and put in 192.168.1.1 and telnet into the NAS device. Then, go through the set up, give it a different ip, like 192.168.1.5 for example, then also set up whatever protocols it uses and what not from the GUI.
 
Hello & thanks for your reply tlarkin,

Reaching the NAS is not the Problem, I have the correct IP and the HTTP Server (Port 80) is active (please see the 404 Error in my first post, i get that when I type the Nas' IP into my browser).
Connecting to port 23 with telnet gets the result I described in my first Post, the login prompt.

So the NAS is working and reachable... the only Problem is that I somehow have to restore the firmware :(

Any suggestions?
 
if you can telnet into the NAS then you should be able to update the firmware through the web based control panel. Typically that is how it works.
 
thanks for your reply,
the web-based control panel isn't reachable (404 error), because the power was cut off mid-way into upgrading the firmware.
So the HTTP Server is still running, but the web interface is fried :(

I can reach the NAS with telnet, but it promts me for a login.
the default login (user: admin pass: admin) doesn't work here.
I also tried some other combinations without success.

any more ideas?
 
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