NEC2490 wuxi calibration problem

2

2string1

Member
I get this pop up when I try to calibrate. Any ideas? I am using the Spectraview software and the Xrite Eyeone Display 2. I spoke to nec and they say I have a problem with the Xrite. I have downloaded the i1Diagnostics test from Xrite and it says the calibrator is good. Now what?
 

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