Need help asap please :D

M

minijig125

New Member
Basically i got a second hand pc which is xp and it was just the tower i got nothing else no discs no manual or anything. Ive been using it for a couple off weeks but its full off spyware and trojan horses and just needs to be restored to factory settings, but i have no discs not even a xp disc, and i think you can do it by pressed "F8" when you boot up but unfortunately my acer monitor (Model No:AL1603w) shows me a screen showing the intel pentium 4 logo then goes to a screen with just a message saying input not surported then going to the windows logo after a minute of the blank screen at which point its too late to acces the advanced screen, any ideas on a way i can solve this? or another way to restore my computer? thanks for any help.
 
The video driver doesn't load until after the windows splash screen appears. You need to boot to safe mode so it loads the generic vga driver and then uninstall the video driver software. Then boot to regular mode and you should be able to boot into windows with no problem. Then once you are there, you need to do the following.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware


Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
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