Need help removing Windows security update

fmonte

Member
The software I use for work (Calyx Point: mortgage software) will not execute. I get an error mesage that reads:the application has encountered a problem and needs to close. When I click for details it says error signature and lists the app name: winpoint.exe. I went out to Calyx's website and it said it could be something with Mircrosoft .Net Framework. Well this makes sense because I had this problem right after I did a update. There suggestion was to remove the update but I don't see it in my add/removal list.

Here is the update from the history log:

Microsoft .Net Framework 3.5 SP! and .Net Framwork 2.0 SP@ Update for Windows Server 2003 and Windows XP x86 (KB982524) dated 8/7.

By the way, I tried the system restore going back a couple of days and that was unsuccessful.

Also here is the log from my add/remove list generated by hijack this:

Ad-Aware 2007
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.1.0
Advanced WindowsCare 2.56 Personal
ADVISORS INSIGHTâ„¢ Client
AI RoboForm (All Users)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
APRWIN 6.2
ArcSoft PhotoStudio 5.5
Ask Toolbar
ATI - Software Uninstall Utility
Avalon Health Care
AVG Free 9.0
Bing Bar
Bing Bar Platform
Blaze Media Pro
Blaze Media Pro
Bonjour
Brother 1440
Brother MFL-Pro Suite
Brownie
Canon MP Navigator 3.0
Canon MP160
Canon MP160 User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint
Canon Web Publisher
ClubWPT
Compatibility Pack for the 2007 Office system
Digital TV for PC 2.0
DirectX 9 Runtime
DiskAid 3.1
Displaysoft Main Install
DivX Plus Web Player
DVD Flick
DVD@ccess 2.0.3
Easy-WebPrint
EMCO_MSI_TRIAL_PACKAGE - eyeBeamConfig
Encompass NetBranch Installation Manager
Encompass NetBranch Installation Manager
Financial Freedom RMA Installer
French Spelling Settings
Full Tilt Poker
Golden Rule Individual Health 12.0
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Graboid Video 1.65
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
honestech TVR
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB935448)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
IsoBuster 2.5.5
iTunes
Java(TM) 6 Update 3
Kaspersky Online Scanner
K-Lite Codec Pack 3.5.7 Full
Lexmark 810 Series
Lexmark Precision Photo
LibUSB-Win32-0.1.12.1
Linksys Updater
LiveAdvisor (Symantec Corporation)
LiveUpdate
LoanRateFind
LogMeIn
Malwarebytes' Anti-Malware
MarketBrowser
MeridianLink Site Security Certificate
MessageSave (remove only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Default Manager
Microsoft English TTS Engine
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Meeting 2005
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft Streets & Trips 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
Microsoft WSE 2.0 SP3 Runtime
Mikogo
MiniCLIP 2002
Mirage Driver 1.1
Motorola SM56 Speakerphone Modem
Mozilla Firefox (3.0.19)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
MultiMon TaskBar PRO 3 (Trial)
NVIDIA Drivers
OfficeReady Family Essentials
Olympus Digital Wave Player
Panasonic Multi-Function Station software
Panasonic V1.13.00E Device Monitor
Panda ActiveScan 2.0
PaperPort 9.0
Pinnacle Instant DVD Recorder
Pinnacle Studio 12
Pinnacle Video Driver
Point
Point 7.2
QuickFreedom 1.1.0
QuickTime
RarZilla Free Unrar
Readiris Pro 7.0
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.0
Reverse Mortgage Analyzer
Reverse Mortgage Analyzer 97SP
Roxio Activation Module
Roxio CinePlayer Decoder Pack
Roxio Drag-to-Disc
Roxio Easy CD and DVD Burning
Roxio Easy VHS to DVD
Roxio Easy VHS to DVD
Roxio Easy VHS to DVD
Roxio Easy VHS to DVD Content
Roxio Video Capture USB Driver
Safari
ScanSoft OmniPage SE 4.0
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981350)
Security Update for Windows XP (KB982381)
Spybot - Search & Destroy
SUPER © Version 2009.bld.36 (June 10, 2009)
SureThing Express Labeler
Symantec WinFax PRO 10.0
TaxACT 2007
TaxACT 2009
TTS Wrapper
TWC Customer Controls
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
VC80CRTRedist - 8.0.50727.4053
Veetle TV 0.9.17
Video Capture USB
VideoLAN VLC media player 0.8.6d
Vuze
WebEx
Windows Driver Package - AMD System (04/06/2006 1.0.1.0)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Live ID Sign-in Assistant
Windows Media Format Runtime
Windows Media Format SDK Hotfix - KB891122
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Yugma

Thank you very much.
Frank
 
Uninstall the following programs via add/remove programs.

Ad-Aware 2007 Use Malwarebytes instead.
Adobe Reader 7.1.0
Ask Toolbar
Java(TM) 6 Update 3
MarketBrowser
Spybot - Search & Destroy Use malwarebytes instead

You have a ton of software installed, do you really need all that? I would uninstall anything else that you really don't need.

You may have to contact the maker of the software for help.
 
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