Netgear router stopped working with new modem

[farmerjohn1324]

I had my cable modem replaced by my ISP today and now my Netgear router doesn't work.

I can connect a computer directly to the new modem and it works fine. When I connect the router to the modem, it doesn't work. I've tried turning it off and on. Not sure what else to try.

 

[johnb35]

Reset router to defaults. Your router most likely still has the network details from your old modem.

How do I install my NETGEAR router using the router web interface?

If you have a smartphone, we recommend using the Nighthawk app to install your NETGEAR router. If you are installing an Orbi WiFi System, we recommend using the Orbi app. For more information, see the following articles: How do I set up and install my NETGEAR router? How do I set up my Orbi...

kb.netgear.com

That should help you out.