I guess we could consider that a Geek Squad fail? Geek Squad/best buy will rape you if you ever take your pc in to get worked on. I was there one day listening to the tech talk to a couple that brought their desktop pc in that was infected and by the time he got done quoting them how much it would cost to fix, it was over $200. I politely went up to them and told the couple who I was and that I work on computers and only lived like 10 minutes from them. I told them I could remove their infections for like 25-50 bucks depending on how bad it was infected. I gave them my phone number but needless to say they never called me.
If any erros show up in event viewer then there is a problem somewhere.
You may want to try deleting all items in your prefetch folder located here.
c:\windows\prefetch
Then reboot your system and it will automatically replace the items in that folder. NOTE: it might take a little longer to get to your desktop the first time you boot up after deleting items in the prefetch folder but give it a few reboots and see if the speed comes back.
===
I had some problems with a few of my local Best Buys Geeks, it took some direct talking to get them to agree not to try sticking it to me with a laptop setup charge. Also not to try charging me for a service package for use later.
Best Buy makes everyone buying any computer, checkout at the Geek Squad counter.
This is how they get you setup for and ambush from the Geeks. I have watched them give their sales pitch to many this past Month, the setup charge is a $100 dollar adder, they say they check the system and remove unwanted software. Funny thing they don't remove the Best Buy direct software buy software. This they some how forget to remove.
Then there is a major sell for the Best Buy extended warranty. Man they push it hard and harder if you try telling them you don't want it.
I found if I just say ok I just will not buy today, they quickly say let me chack with my manager. Soon they come back and tell me Ok, we will defer our setup charge. You still better check your sales slip closely as they still try sneaking a few extra charges on you.
If you do find them you can alway visit customer service, they seem to already know of the geek scams and will quickly remove from credit cards or refund if paid with cash any of the charges.
I have made friends with two Geek Squad guys, and they don't try giving me a work over, they just let me pay for my stuff and leave.
As with any place you deal with you just have to be on guard and be ready to tell some people NO!! and make them understand it.
?