New rogue/antivirus infection - Please help

F

forumy

New Member
Hi, I got a serious issue with my system. Somehow some Trojan/rogue has affected my system. It keeps flashing me virus alert and whenever i try to run any program it says "Application cannot be executed. The file **** is infected......." (not even a command prompt, notepad, task manager etc can be opened.. but with multiple tries, sometimes i get the command prompt but it is ridiculous).


Also, I've read previous topics and threads about this same issue and I tried to follow the instruction given, but I've hit a wall when it comes to installing the anti-virus and scan software that were suggested. However, I was able to successfully install and run Malwarebytes' Anti-Malware several times. The first time I ran it, I was able to remove three infections- but since then I haven't found anything.



Keep in mind that I am highly noobish when it comes to certain instructions, so please go into detail about what I should do

From justbeck
Fax software
 
hi the best thing to wait for is for the mod johnb35 to get back to you, as he is supposed to be hot on these type of things, but out of curiosity what is the new rogue/ antivirus infection called??
 
Since you are able to install and run programs now please post the log from malwarebytes that found the infections and a hijackthis log.

Open malwarebytes, click on the logs tab and open the log which found them and then just copy and paste it back here.

To post a hijackthis log please do the following.

Hello, please download and post a log with HiJackThis.

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
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