Nexus 7 not showing on computer?

[Grantapus]

i plugged my nexus 7 into my pc for photo transfer(Photos of another nexus 7) and i went to "This PC" and it did not show up.

please help.

 

[voyagerfan99]

Did you change the connection mode from Charging Only to PC connection?

 

[Grantapus]

Did you change the connection mode from Charging Only to PC connection?

Yes

 

[johnb35]

Does it make the connect/disconnect sound? Check device manager to make sure driver got installed correctly.

 

[Intel_man]

You can also try a different USB cable.

 

[Grantapus]

Does it make the connect/disconnect sound? Check device manager to make sure driver got installed correctly.

when i click control panel >> devices>> it shows up there. but i can not get it in the file system.

You can also try a different USB cable.

I have tried THREE USB cables. no change. please note, about a month ago it worked perfectly!.

 

[Intel_man]

Does plugging it into a different usb port change anything?

 

[Grantapus]

Does plugging it into a different usb port change anything?

Nope

 

[Intel_man]

Does your other Nexus 7 do this?

 

[johnb35]

Then its a detecting issue. Run ccleaner and the first 3 malware programs listed here.

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

All 3 logs.

 

[Grantapus]

Does your other Nexus 7 do this?

I cant try cuz its all packaged up and ready to ship to a buyer.

 

[spirit]

You could always try resetting the tablet.

 

[Grantapus]

You could always try resetting the tablet.

I dont want too. too much personal stuff. i know i could back it up, but it wont show on computer!

Then its a detecting issue. Run ccleaner and the first 3 malware programs listed here.

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

All 3 logs.

They all found NOTHING.

 

[spirit]

I dont want too. too much personal stuff. i know i could back it up, but it wont show on computer!

Have you tried another computer?

If you plug it in does it show up in Device Manager at all?

 

[Grantapus]

Have you tried another computer?

If you plug it in does it show up in Device Manager at all?

Yes, it does

 

[johnb35]

Did you run ccleaner?

Did you check disk management?

 

[spirit]

Yes, it does

OK. Right click it in Device Manager, uninstall the driver software, try connecting it again once the software has been uninstalled.

 

[Grantapus]

Did you run ccleaner?

Did you check disk management?

Yes

OK. Right click it in Device Manager, uninstall the driver software, try connecting it again once the software has been uninstalled.

Thank you soo much! it worked!!

 

[spirit]

Thank you soo much! it worked!!

I thought that would be the solution.

Drivers go funny sometimes.

 

[Grantapus]

I thought that would be the solution.

Drivers go funny sometimes.