"no audio output device is installed"

Bergie

New Member
Dell laptop Inspirion 15 5000
Windows 10

Machine and sound were running fine today but after doing the most recent automatic update there is a red X on the sound icon and there is no sound.
When I scroll over the icon it says "no audio output device is installed"
Have run the troubleshooter many times and it doesn't do anything different.
Rebooted several times and still no luck.

Any help?
 

johnb35

Administrator
Staff member
Go into device manager and tell us what is listed under sound, video and game controllers.
 

johnb35

Administrator
Staff member
If thats the only entry then thats for the hdmi port. See if there any entries in device manager still needing a driver. Can you post images of the device manager?
 
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