No audio

R

Ranarok

New Member
Hi,
My Acer Aspire 5100 HD crashed recently. I reinstalled XP and reloaded all drivers. Everything is working except there is no sound, no beep, completely silence. I checked sound and audio devices properties no driver listed. I tried all Realtek audio drivers at Acer webpage but no luck. So I assume on board audio chip died, but should I still here beep when I boot up computer.
Thanks.
 
The onboard audio and board speaker are two different things. The speaker on the board is a little round canister you wouldn't generally notice while onboard audio is heard through speakers you plug into the jacks on the rear of the board.

One place to look is in the Device Manager under "sound, video, and game controllers" to see if there any yellow marked items before assuming the audio chip went not just the properties in the right click menu. If you see any there right click to select the update driver option. From there you can let Windows perform an online search or manually browse the software disk for the board.
 
Yes, I did look into Device manager under "sound, video..." no yellow mark there, also I have no speaker icon inside Taskbar.
One more question, so why my laptop has no beep sound at all under any circumstance.
Thanks, PC
 
The speaker icon is the Windows volume control. You have to right click on the Start taskbar and place a check mark on that to appear like you would for the clock once selesting properties and opening the taskbar tab.

Generally many laptops would simply use the built-in speakers or no default beep sound at all. A new Toshiba model a friend bought as a gift simply loads Vista up with no sound except for the defaults in Windows for functions.

There is one thing to look at being you may have tried the wrong driver set while at the support site or the audio chip did go on you. If the notebook there came with Vista preinstalled and you later removed that for XP you are out of luck for driver support since that model isn't listed in the XP download section. http://global.acer.com/support/windows/win-xp-sp2.htm

The product page lists Vista Basic or Home Premium as the OS options for that model.
 
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