No signal in underground parking garage

[peter912]

I am not able to use my Android SmartPhone, in the underground parking garage in my building . The Property Manager told me that his i Phone works down there . Is this true, that i phones get reception in an underground parking garage, while android phones do not and why would this be so ?

 

[johnb35]

It all depends on your carrier and how strong the signal is there. Has nothing to do with type of phone.

 

[Intel_man]

Basically what John said... unless your android phone's antenna design sucks hard and isn't great on reception, there's nothing you could really do. What phone do you have?

 

[Darren]

99 percent chance they have a different carrier than you.

 

[peter912]

Basically what John said... unless your android phone's antenna design sucks hard and isn't great on reception, there's nothing you could really do. What phone do you have?

Moto e4

 

[beers]

As per others it depends more on the carrier, the antenna properties between smartphones aren't that different, although depending on the radio that's on the device would dictate which bands it could communicate on.

Concrete absorbs tf out of radio frequencies, so if your tower isn't pretty close it's not surprising you observe loss of signal. They likely have a different carrier that may have a different signal strength depending on where the tower is located in relation to the parking garage.