Nomad Explorer freezes when browsing zen touch

S

skateforjondoe

banned
I have the Creative Zen Touch 20GB MP3 player
this is what happends when i go to view my data files in my zen

My Computer>Nomad Explorer>then it says loading. goes from like 23% to 47 then makes it to 99 after awhile and finally gets to my files
once there i have my folders; stuff,documents,pictures.
i try to open any of them and the whole nomad explorer freezes up and makes me press alt control delete and shut it down(it says in the task manager it is running not "not responding" for some reason...


i don't know what is wrong with it someone pleaseeeee help :)
thanks
 
I don't really have any other suggestion than to make sure you have your stuff downloaded, and then reformat the device. Probably will save you some time in the long run... :)
 
do you have quicktime installed? it often has issues with creative programs(that was the reason i couldnt use my creative mp3 player but as soon as i uninstalled quicktime it worked)
 
idk dude i don't think a virus could be infecting the zen touch because it can be browsed with this other program by redchair software
but the program by red chair won't let me do the file transfer without paying money :( so i need to get the creative version working
 
With that in mind then, did you update any drivers for your devices right before you noticed this problem? You might try to see if you can roll back the drivers/firmware on the device, they could be interfering with some of the newer software and drivers out there.
 
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