Not finding Dvd/CD-ROM drive

S

sjbllr15

New Member
I am having a problem with my CD drive. It is an ATAPI DVD+RW 4x4x12. My computer is not finding the drive. Whenever i go to device manager then click on the drive it says that "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I have tried to reinstall it but i still get the same message and i have also tried to update the driver but i have the newest one. Does anyone have any ideas what is wrong? Thanks
Shawn
 
control panel -> system -> hardware -> device manager -> IDE ATA/ATAPI controllers .... most of the time optical drives are on your secondary ide, so -> right click secondary ide channel -> uninstall ... reboot, your O/S will reinstall it.
 
I uninstalled the secondary ide but after i restarted my computer the problem was still there. Does any have any other ideas about what the problem may be? Thanks
 
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