Not sure what to even call this problem?

You can choose to do files individually but you'll have to wait until i get home later tonight to actually tell it to delete or keep. You'll have to write down all the information it gives you and put in your reply.
 
I should be around 9pm cst. It's 11:16 am now. I may be able to reply to you when i'm at work on my phone. I'll check in on my break and reply if I can.
 
Ok here's what happened...the virus scan came up with the following:

/mnt/sda3/Program Files (x86)/Vimicro/VM301B/Driver AutoInstall/Action Files/AfterCopy.exe Virus identified Win32/ELKern.C


/mnt/sda3/Program Files (x86)/Voice/Setup2.exe Virus identified Win32/Funlove.corrupted

/mnt/sda3/Program Files (x86)/Voice/Setup3.exe Virus identified Win32/Funlove.corrupted

/mnt/sda3/windows/syswow64/nslock15vb6.oxc .virus identified win32/funlove.corrupted

/mnt/sda3/windows/networkCfg.exe Trojan horse SHeur3.BCTE

there was no option to quarantine any of these so I deleted them all, the computer still wont boot up it sends me to launch start up repair screen tried to boot up in safe mode and same thing happens with any option i choose
 
You will need to backup any important data and follow the laptops instructions on how to reinstall windows. You will need to put the drive in another computer to backup the data.
 
We don't have any disc to reinstall windows...never go one with his laptop and forgot to make a rescue disc...so what do we do now?
 
You wouldn't have gotten a disk most likely, laptop makers usually put a recovery partition on the hard drive that you have to boot into. You said this was a dell correct? What exact model of dell laptop is this?
 
Back
Top