OE Double emails?

[CharmPeddler]

a coworker is having an issue that comes and goes. everyonce and awhile when she sends out an email the recipients will get a double post. i am also one of them. it doesn happen every time, but maybe 25% of the time. i took alook and tried to make new emails/forward emails and i got nothing.

she is also getting two dif error messages, but im not sure that they are about the double postings.

not a direct quote... error: msg cannot be opened from OutBox.
i did not see this one personally ^

Quote, "error: your SMTP server has not responded in 60 sec. would u like to wait another 60 sec for server to respond?."

she is running OutLook express vrs 6.00.2900.2180
and trend micro PCcillion antivirus.

anyone have some ideas?

 

[PohTayToez]

Hmm... that's pretty bizarre. You might try reinstalling OE.

 

[StrangleHold]

Sounds like the email server is not connecting fast enough and its timing out, if she tries to send it again and shuts down outlook, the next time she starts up outlook it will try to send the emails again and you end up getting 2 emails. She might need to call her ISP and see if theres a problem with there email server.

 

[CharmPeddler]

i incresed the server timeout to no avail. i just increased the auto send/recieve time from 5 min to 15 hoping it might do something.