OS cant see HDD, what to do?

R

rhino1616

New Member
Good day, I'm putting together my 1st computer, but I am having an issue with the HDD. Everything seems to work perfectly fine, the Bios recognizes the HDD, the computer boots fine, I begin install of Win Vista Ultimate & it proceeds perfectly fine when it comes to the point where it asks what drive to install the OS too, it doesn’t display or see the drive. I’m going crazy. I took it to Geek squad (Best Buys tech guys) & they said that the system looks perfectly fine. I went as far as connecting the HDD to my other computer & formatting it, but when I put it back in the HTPC, same problem, it didn’t see the drive. I found this info on Gigabytes website:

http://www.giga-byte.ca/Support/Motherboard/FAQ_List.aspx?FAQID=4587

It explains the problem exactly, but how do I rectify it, if it can’t see the HDD or even load Windows. Any help is greatly appreciated. My system is listed below

1. Gigabyte GA-MA785GMT-UD2H AM3 AMD 785G HDMI Micro ATX AMD Mobo
2. Athlon II X3 425 2.7GHz AM3 w/ Fan Athlon II X3 425 2.7GHz Triple-Core Socket AM3
3. Windows Vista Ultimate 32bit
4. Hitachi Deskstar HD31000 IDK/7K 1TB SATA 7200RPM 32MB Cache
5. KVR1333D3N9/2G : 2048MB 240pin 256Mx64 Unbuffered Non-ECC DDR3-1333


Thank you
 
Since you are not adding this drive as a second hard drive, that link is not what is causeing your problem. You are trying to install an OS to this drive and the most common reason why the install can't see the drive is because the bios is set wrong. Go into the bios and look for a setting to change the SATA controller to Native IDE or just IDE, it's probably set at ahci or raid right now.

Look at the attached image, thats where you need to look and make sure that sata controller is enabled and the type is set to native IDE. Also while your there, change the USB mouse and keyboard support to enabled if they are not already enabled.
 

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Hi johnb35, this is whats driving me crazy, is that I looked into the BIOs & its setup identically as you've stated. there's nothing to change. Even the guys at Geek Squad said "You're Bios is set correctly". Mind you I'm far from a computer tech/professional. could it be somewhere else in another heading of the bios? I don't get it when I installed it in my other computer with Win XP it recognized the drive immediately (which I'm assuming means the drive isn't faulty). You have any other ideas?
 
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