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New Member
So seems like I'm full of outlook problems today. In addition to the problem I was having (see separate thread if you can help) I'm having another problem with someone else's outlook. We have a customer service email address that customers can email. This is forwarded to a customer service rep in the office. We use verizon business webmail. The problem is any e-mail that is forwarded gets bounced back resulting in an over quota error. I checked the online console to make sure there were no e-mails stuck there (10mb limit, not that it matters because outlook downloads the emails and deletes them from the server). No e-mails were stuck. So immediately I thought it was the file size limit, being as the email address is old, created before 2003, when the file size was increased to 20gb. Well, I was right. She was using an old pst file with the file size limit at 2gb (i believe its 2gb, maybe 4, whatever... doesnt matter) - so I created a new pst for her and set that as the default delivery location. Still, same error. Over quota. What the hell is going on? I don't get it. It can't be over quota...
Edit: Here is the error:
(*'s replacing the IP for security reasons)
Will be doing some research on the diagnostic code: lmtp;550 5.2.2
Edit: Here is the error:
Your message cannot be delivered to the following recipients:
Recipient address: @mmst1v.mailsrvcs.net:1384429B-DC77-9DF3-11A6-37DB31AD4DD3%drivemedical.com@ims-ms-daemon
Original address: [email protected]
Reason: LMTP transmission failure has occurred
Diagnostic code: lmtp;550 5.2.2 Delivery failed: Over quota
Remote system: dns;mmst1v.mailsrvcs.net (TCP|***.**.*.***|*****|***.**.*.**|***) (vms021.mailsrvcs.net -- Server LMTP [Sun ONE Messaging Server 6.2-6.01 [built Apr 3 2006]])
(*'s replacing the IP for security reasons)
Will be doing some research on the diagnostic code: lmtp;550 5.2.2
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