medievalkitty
New Member
Hi,
I'm not very computer-smart so please bare with me!
A while ago while my brother was transferring movies from his hard-drive to my computer it suddenly came up with a message saying "*** You need to Verify your account ***". This is what the whole page says :-
"Your computer has been deactivated because it has been unable to contact the network to verify its status.
You have two options as follows:
1. Plug the computer into the Internet so it can verify its status (when connected you will see the word 'LAN' appear top right corner. wait ten minutes). Once verified the computer will reboot and you will have access.
2. Contact the owner of this computer and give them the 'Offline Key' which is displayed. They will give you a password that will reactivate this computer.
If you do not know who the owner of this computer is then you maybe in possession of stolen property. Please call for further information:
*the details of the Radio Rentals I had rented this computer from 6 or so years back appear here*
Note: this computer must verify with the network every 60 day(s).
We are sorry for any inconvenience this may have caused you, but this protects you and ensures your identity and license has not been compromised. We greatly appreciate your business and if you follow the above instructions your computer will be back operating normally within a few minutes.
Thank you."
There's information at the top, it has the Offline Key, Owner Key and a version thing. I cannot connect to the internet at all because the internet bit inside of the tower was blown two or so years ago from a lightening storm we had. I'm not sure if Radio Rentals would be able to help either, considering that I have finished paying for the computer. I can't access anything apart from this screen, it's here before I even get to log in.
Any help would be incredibly appreciated!
I'm not very computer-smart so please bare with me!
A while ago while my brother was transferring movies from his hard-drive to my computer it suddenly came up with a message saying "*** You need to Verify your account ***". This is what the whole page says :-
"Your computer has been deactivated because it has been unable to contact the network to verify its status.
You have two options as follows:
1. Plug the computer into the Internet so it can verify its status (when connected you will see the word 'LAN' appear top right corner. wait ten minutes). Once verified the computer will reboot and you will have access.
2. Contact the owner of this computer and give them the 'Offline Key' which is displayed. They will give you a password that will reactivate this computer.
If you do not know who the owner of this computer is then you maybe in possession of stolen property. Please call for further information:
*the details of the Radio Rentals I had rented this computer from 6 or so years back appear here*
Note: this computer must verify with the network every 60 day(s).
We are sorry for any inconvenience this may have caused you, but this protects you and ensures your identity and license has not been compromised. We greatly appreciate your business and if you follow the above instructions your computer will be back operating normally within a few minutes.
Thank you."
There's information at the top, it has the Offline Key, Owner Key and a version thing. I cannot connect to the internet at all because the internet bit inside of the tower was blown two or so years ago from a lightening storm we had. I'm not sure if Radio Rentals would be able to help either, considering that I have finished paying for the computer. I can't access anything apart from this screen, it's here before I even get to log in.
Any help would be incredibly appreciated!
